Overview
Southwest Florida Home Care, located in Tampa, Florida, provides home health care services aimed at supporting families and their loved ones. The company has garnered a mix of feedback, highlighting both positive experiences with staff and concerns regarding communication and service consistency.
Services & Support
Southwest Florida Home Care offers a range of services, including nursing care and physical therapy. Families have noted the kindness and professionalism of the staff, with particular praise for the nurses and therapists who are described as compassionate and attentive. They strive to keep communication open between caregivers and families, ensuring that concerns are relayed to doctors when necessary.
Care Approach & Staff
The staff at Southwest Florida Home Care has received commendations for their thoughtful and caring approach. Reviewers have highlighted the dedication of nurses and physical therapists, noting that they often go the extra mile to ensure quality care. For instance, one family appreciated how a therapist took the time to educate both the patient and family members on exercises to continue care at home.
Who They Serve
The company serves a diverse clientele, including individuals in memory care facilities. Families have expressed satisfaction with the support provided to their loved ones, particularly in managing ongoing health issues and recovery processes.
Room for Improvement
Despite the positive experiences shared by some families, there are notable concerns regarding communication and professionalism. Several reviews mention difficulties in getting timely responses from the company and issues with staff communication. Some families felt that the service did not meet their expectations, citing unprofessional behavior from certain staff members and inadequate therapy sessions.
Summary
In summary, Southwest Florida Home Care in Tampa, Florida, offers home health care services with a focus on compassionate nursing and therapy. While many families have had positive experiences with the care provided, there are significant concerns regarding communication and service consistency that potential clients may want to consider.
