Overview
Imboden Creek Senior Living Center and Rehabilitation, located in Decatur, Illinois, offers a range of services for seniors, including rehabilitation and assisted living. The facility has received mixed feedback from families regarding the quality of care and management, with some residents and their families appreciating the attentiveness of the staff while others have raised concerns about staffing levels and management practices.
Services & Support
The center provides various services tailored to the needs of its residents, including rehabilitation and support for memory challenges and dietary needs. Families have noted that the staff is attentive and responsive, ensuring that residents maintain a degree of independence while receiving necessary care. Transportation services are also available for residents needing assistance with medical appointments.
Care Approach & Staff
The staff at Imboden Creek is often described as kind, caring, and dedicated. Families have expressed gratitude for the personalized attention their loved ones receive, particularly highlighting the efforts of specific team members who have gone above and beyond to ensure comfort and safety. However, some reviews indicate concerns about staffing shortages, which may impact the level of care provided.
Who They Serve
Imboden Creek serves a diverse group of seniors, including those requiring rehabilitation services and those with memory challenges. Families have noted that the facility is accommodating to individual needs, helping residents adjust to their new environment while maintaining their independence.
Living Options & Amenities
The facility is described as clean and updated, with recent remodeling efforts enhancing the living environment. Families have reported that the accommodations are comfortable and that there are no unpleasant odors, contributing to a positive atmosphere for residents.
Dining & Activities
While some families have expressed dissatisfaction with the quality of food, many have praised the activities staff for their engagement and attentiveness. Residents have opportunities for social interaction and activities, which are important for their well-being.
What Families Say
Feedback from families is varied. Many appreciate the caring nature of the staff and the clean environment, while others have expressed concerns about management practices and staffing levels. Positive experiences often highlight the attentiveness of individual staff members, while negative reviews point to issues with administrative support and communication.
Room for Improvement
There are notable concerns regarding management practices and staffing turnover. Several families have reported feelings of neglect due to understaffing and have called for improvements in administrative communication and support.
Summary
Imboden Creek Senior Living Center and Rehabilitation provides a range of services and has a dedicated staff that many families appreciate. However, challenges related to management and staffing levels have been noted by some families. Overall, the facility offers a supportive environment for seniors, with opportunities for rehabilitation, social engagement, and personalized care.
