Overview
SunCrest OMNI Home Health, located in Tampa, Florida, offers personalized home health care services aimed at ensuring wellness and comfort for its clients. The organization emphasizes the importance of getting to know patients on a personal level, tailoring healthcare to meet individual needs.
Services & Support
SunCrest OMNI Home Health provides a range of services designed to support the health and well-being of its clients. While specific services are not detailed in the reviews, the company is committed to delivering compassionate support and quality service.
Care Approach & Staff
The staff at SunCrest OMNI Home Health is described as caring and patient, particularly in the case of home health aides. However, some families have expressed concerns about the professionalism of the office administration, noting instances of rudeness and a lack of responsiveness to patient needs. This has led to mixed experiences regarding the overall care approach.
Who They Serve
SunCrest OMNI Home Health serves individuals in need of home health care, including those requiring assistance with daily activities and health management. The focus appears to be on providing care that is tailored to the specific needs of each patient.
Room for Improvement
Feedback indicates that there have been challenges with scheduling and communication, including instances of no-shows and a lack of follow-up. Families have noted that the service can be inconsistent, particularly in the early stages of care.
What Families Say
Families have shared a variety of experiences with SunCrest OMNI Home Health. While some have praised the home health aides for their compassion and dedication, others have reported negative interactions with administrative staff and issues with service reliability. One reviewer highlighted a significant improvement in their experience over time, suggesting that the company has made strides in addressing earlier concerns.
Summary
SunCrest OMNI Home Health in Tampa, Florida, aims to provide personalized and compassionate home health care. While many families appreciate the dedication of the aides, there are noted concerns regarding administrative professionalism and service consistency. Overall, the organization shows potential for improvement in its care delivery and communication practices.
