Overview
FirstLight Home Care of Westchase and Carrollwood, located in Tampa, Florida, is a leading home care provider dedicated to offering reliable and compassionate support to adults in need. The agency serves a variety of clients, including seniors, veterans, and individuals living with dementia or recovering from illness. Their mission is to ensure that families have peace of mind knowing their loved ones receive the care and support necessary to enjoy a quality life at home.
Services & Support
FirstLight Home Care provides a range of services designed to assist clients with daily tasks. Their caregivers offer companionship and help with essential activities such as laundry, transportation, medication reminders, and personal hygiene. The agency is committed to providing 24-hour care, ensuring that clients receive the attention and support they need at all times.
Care Approach & Staff
The staff at FirstLight Home Care is frequently described as compassionate and attentive. Families have expressed gratitude for the caregivers, noting their competence and reliability. The agency emphasizes a “Culture of Care,” which is reflected in the dedication of their caregivers and office staff. The scheduling coordinator has been highlighted for her organizational skills and effective communication, which contribute to a smooth caregiving experience.
Who They Serve
FirstLight Home Care serves a diverse clientele, including seniors, veterans, and adults with various needs such as dementia or post-surgery recovery. Their services are designed to support individuals aged 18 and older, helping them maintain their daily routines and enhancing their quality of life.
What Families Say
Families have shared positive experiences with FirstLight Home Care, often highlighting the caring nature of the caregivers and the effective communication from the office staff. Many reviewers express appreciation for the personalized care their loved ones received, noting that caregivers seemed to understand their needs instinctively. The agency has been described as a “blessing” for families navigating the challenges of home care.
Room for Improvement
While many families report positive experiences, some reviews suggest that there could be improvements in certain areas, such as more consistent communication regarding caregiver assignments. However, overall satisfaction with the quality of care remains high.
Summary
FirstLight Home Care of Westchase and Carrollwood in Tampa, Florida, is recognized for its compassionate and reliable caregiving services. With a focus on individualized care and a supportive team, they aim to provide families with peace of mind while ensuring their loved ones receive the attention they need at home. The agency’s commitment to quality service has earned them a strong reputation among families in the community.
