Overview
FirstLight Home Care of North Tampa, located in Tampa, Florida, is a dedicated provider of compassionate home care services. The company focuses on supporting adults who require assistance, including seniors, veterans, and individuals recovering from illness or surgery. Their mission is to enhance the quality of life for clients by providing reliable care in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a range of services designed to meet the needs of their clients. These services include companionship, assistance with daily tasks such as laundry, transportation, medication reminders, and personal hygiene. Their caregivers are trained to provide support for various situations, including hospice care, dementia care, and post-rehabilitation assistance. The goal is to ensure that clients receive the help they need to maintain their independence and well-being.
Care Approach & Staff
The caregivers at FirstLight Home Care are frequently described as compassionate, kind, and attentive. Families have expressed appreciation for the staff’s ability to connect with clients on a personal level, providing not just physical support but also emotional companionship. The management team, including the owner/operator, is noted for their responsiveness and flexibility in addressing the needs of clients and their families.
Who They Serve
FirstLight Home Care serves a diverse range of clients, including seniors, veterans, and adults with various health challenges. They are particularly noted for their work with individuals in hospice care, ensuring that clients receive the necessary support during difficult times. The company aims to provide services that cater to all generations, from young mothers needing assistance to seniors requiring daily care.
Service Area
FirstLight Home Care of North Tampa provides services in North Tampa and East Pasco, including areas such as Wesley Chapel, Land O’ Lakes, and Zephyrhills. This broad service area allows them to support families across multiple communities in Florida.
What Families Say
Families have shared positive experiences with FirstLight Home Care, highlighting the caring nature of the staff and the company’s commitment to meeting individual needs. Many clients have praised the responsiveness of the management team and the quality of care provided by the caregivers. However, some reviews indicated concerns regarding communication about service changes, suggesting that there is room for improvement in this area.
Room for Improvement
While many families report satisfaction with the services provided, there have been mentions of communication issues regarding service changes. Some clients feel that they were not adequately informed about important updates, which could impact their overall experience.
Summary
FirstLight Home Care of North Tampa is a reputable provider of home health care services, known for its compassionate and dedicated staff. With a focus on enhancing the quality of life for clients, they offer a variety of services tailored to individual needs. While the company has received praise for its caregivers and management responsiveness, attention to communication could further improve the client experience.
