Overview
Divine Home Health Care, Inc., located in Tampa, Florida, is a home-based health care services company that provides nursing as well as physical and occupational therapy. Their focus is on delivering care in a familiar environment to support patients’ health needs.
Services & Support
Divine Home Health Care offers a range of services, including nursing, physical therapy, and occupational therapy. Clients have noted the professionalism of some therapists, particularly highlighting the effectiveness of the physical therapy services in addressing issues such as posture and back pain.
Care Approach & Staff
The staff at Divine Home Health Care includes nurses and therapists who are described as compassionate and professional by some clients. However, experiences with the service can vary significantly. While some families report positive interactions with their caregivers, others have expressed concerns about communication and reliability, particularly regarding scheduling and follow-up care.
Who They Serve
Divine Home Health Care serves individuals requiring home health services, including those needing physical and occupational therapy. The company aims to support patients recovering from injuries or managing chronic conditions within their homes.
Room for Improvement
Several reviews indicate challenges with communication and coordination among staff members. Issues such as missed appointments, lack of follow-up after hospital visits, and inadequate notification regarding service changes have been noted. These factors contribute to a perception of neglect by some clients, highlighting the need for improved customer service and internal communication.
What Families Say
Feedback from families is mixed. While some clients have had positive experiences, citing excellent care from specific nurses and therapists, others have reported significant dissatisfaction with the service. Complaints include poor communication, lack of timely responses, and experiences that some describe as neglectful. These varying accounts suggest that while some caregivers provide commendable support, systemic issues may affect overall service quality.
Summary
Divine Home Health Care, Inc. offers essential home health services in Tampa, Florida, including nursing and therapy. While many clients appreciate the compassionate care from certain staff members, concerns about communication and service reliability are prevalent. Families considering this provider may want to weigh these factors based on individual care needs.
