Overview
CenterWell Home Health, located in Tampa, Florida, is dedicated to providing high-quality home healthcare services. The agency focuses on offering skilled nursing and therapy to help clients manage chronic conditions or recover from illness, injury, surgery, or hospitalization. Their approach emphasizes understanding each client’s unique needs and challenges, aiming to restore confidence and independence.
Services & Support
CenterWell Home Health offers a variety of services, including nursing care and physical therapy. Their skilled nurses and therapists work collaboratively to create personalized care plans tailored to individual needs. Clients have reported positive experiences with the therapy services, noting improvements in strength and balance. However, some families have expressed concerns about the administrative side of the agency, particularly regarding authorization and scheduling issues.
Care Approach & Staff
The staff at CenterWell Home Health are frequently described as compassionate and professional. Many clients have praised the nurses and therapists for their dedication and effectiveness in providing care. While there are many positive remarks about the direct care received, some families have reported difficulties with the office staff, citing issues with communication and authorization processes that have led to service interruptions.
Who They Serve
CenterWell Home Health serves a diverse clientele, including those recovering from surgery and individuals managing chronic conditions. Families have noted the agency’s commitment to addressing urgent and time-sensitive needs, particularly for clients with special requirements.
Room for Improvement
Several reviews highlight challenges with the administrative aspects of CenterWell Home Health. Families have reported difficulties in obtaining timely authorizations and consistent communication from the office staff. These issues have occasionally resulted in gaps in care or delays in service, which can be concerning for clients requiring ongoing support.
What Families Say
Overall, families have mixed feelings about their experiences with CenterWell Home Health. Many have expressed satisfaction with the quality of care provided by the nursing and therapy staff. However, frustrations with the office staff’s responsiveness and efficiency have been a recurring theme in reviews. Some families have indicated that these administrative issues detracted from an otherwise positive experience with the caregivers.
