Overview
Baycare Home Care, located in Tampa, Florida, is a provider of home health care services, including physical and occupational therapy. Established in 1976, Baycare aims to deliver quality care and improve patient experiences across multiple counties in Florida.
Services & Support
Baycare Home Care offers a range of services designed to meet the needs of patients recovering from surgery or managing ongoing health conditions. Their team includes licensed nurses and therapists who provide in-home care. Services include physical therapy, which has been highlighted in several reviews, particularly for patients recovering from knee replacements.
Care Approach & Staff
The staff at Baycare Home Care has received mixed reviews from families. Some therapists have been praised for their professionalism and compassion, particularly in physical therapy sessions. For instance, patients reported positive experiences with therapists who were supportive and knowledgeable. However, there have also been concerns regarding staff communication and follow-up. Some families expressed dissatisfaction with the level of engagement and the quality of care received, particularly in terms of the therapists’ attentiveness during sessions.
Who They Serve
Baycare Home Care serves a diverse group of patients, including those recovering from surgical procedures like knee replacements and individuals needing ongoing support for various health conditions. The services are tailored to meet the specific needs of each patient, although experiences can vary significantly.
Room for Improvement
Several families noted issues with communication and follow-up services. There were reports of inadequate information being provided regarding therapy sessions and equipment, leading to frustration. Some families experienced billing issues and a lack of clarity about insurance coverage, which contributed to negative perceptions of the service.
Summary
Baycare Home Care provides a range of home health services in Tampa, Florida, with a focus on physical and occupational therapy. While many families have had positive experiences with individual therapists, there are notable concerns about communication and billing practices. Families considering Baycare should weigh these factors based on their specific needs and expectations.
