Overview
Ohio Living, located in Westerville, Ohio, is dedicated to providing adults with quality retirement services aimed at enhancing their physical, mental, and spiritual well-being. With a mission centered on care and support, Ohio Living offers a range of services across its retirement communities throughout the state.
Services & Support
Ohio Living provides a comprehensive array of services, including independent living, assisted living, skilled nursing, rehabilitation, home health, and hospice care. Their home health services are tailored to meet the specific needs of each patient, ensuring affordable and comprehensive healthcare assistance wherever they call home. Additionally, the organization emphasizes palliative medicine, offering pain and symptom management for those with chronic illnesses.
Care Approach & Staff
The staff at Ohio Living is noted for their supportive and caring approach, particularly during times of crisis. Families have expressed gratitude for the dedication shown by the management and staff, highlighting their commitment to both clients and employees. However, there have been some concerns regarding delays in service and the impersonal nature of certain interactions, suggesting room for improvement in communication and responsiveness.
Living Options & Amenities
Residents at Ohio Living enjoy luxury-style 55+ housing, complete with customizable accommodations and a variety of amenities. The communities offer resort-style dining and a wide spectrum of activities designed to promote wellness and engagement among residents.
What Families Say
Families have shared mixed experiences regarding the services at Ohio Living. While many have praised the organization for its support in navigating complex discharge processes and for the overall caring nature of the staff, others have reported dissatisfaction with the timeliness and approach of some service providers.
Room for Improvement
Some reviews indicate that improvements could be made in the management of service timing and the personalization of care. Instances of late visits and impersonal communication have been noted, suggesting a need for enhanced training and better coordination among staff.
Summary
Ohio Living in Westerville, Ohio, offers a range of retirement services aimed at enriching the lives of its residents. With a focus on quality care and support, the organization provides various living options and amenities. While many families appreciate the dedication of the staff, there are areas identified for improvement, particularly in service delivery and communication.
