Overview
East Park Retirement Community, located in Brook Park, Ohio, offers a range of senior care services including Assisted Living, Independent Living, Skilled Nursing Care, Memory Care, Respite Care, and Rehabilitation. The community aims to provide tailored programs and personalized attention to enhance the well-being of its residents.
Services & Support
The facility provides various levels of care, allowing for seamless transitions between services as residents’ needs change. This integrated approach aims to create a comfortable and familiar environment for those residing at East Park.
Care Approach & Staff
While some reviews highlight experienced staff and a caring environment, others express concerns regarding management and staffing levels. There are reports of insufficient staff during peak times, which can impact the quality of care provided. Positive feedback mentions the dedication of some staff members who are described as friendly and attentive.
Who They Serve
East Park serves a diverse population of seniors, including those requiring memory care and skilled nursing services. The community aims to create a welcoming atmosphere for all residents, fostering a sense of belonging.
Living Options & Amenities
Residents have access to comfortable living spaces, with some highlighting the beauty of their rooms and the community’s gardens. However, there are mixed reviews regarding room assignments, with some expressing dissatisfaction about changes in accommodation after admission.
Dining & Activities
Dining experiences at East Park receive positive remarks for the variety and quality of meals, with cooks accommodating individual preferences. The activities department offers a range of programs beyond typical options, contributing to a vibrant community life.
Clinical Services & Rehab
The community provides skilled nursing and rehabilitation services, with some residents noting the helpfulness of therapy staff. However, concerns have been raised about communication and care in the Memory Care Unit, indicating a need for improvement in this area.
Location & Access
Situated in a quaint neighborhood in Brook Park, the location is described as pleasant, although some reviews mention issues with the surrounding area, including road conditions and safety concerns.
What Families Say
Feedback from families is mixed, with some praising the caring atmosphere and positive experiences while others express significant concerns regarding management practices and staff responsiveness. Some reviews warn potential residents to be cautious about the conditions and care in the Memory Care Unit.
Room for Improvement
Several reviewers have noted issues with management and staffing levels, particularly in the Memory Care Unit, where communication and care quality have been criticized. Additionally, concerns about room assignments and the overall maintenance of the facility have been raised, suggesting a need for improvements in these areas.
Summary
East Park Retirement Community offers a variety of senior care services in Brook Park, Ohio, with a focus on personalized care and community engagement. While many residents appreciate the supportive staff and amenities, there are notable concerns regarding management and care quality, particularly in the Memory Care Unit. Families considering this community should weigh both the positive experiences and the areas needing improvement.