Overview
Indian Hills Senior Community, located in Euclid, Ohio, offers a range of living options for seniors. The community provides apartments that some residents have described as spacious and clean, with many appreciating the helpfulness of the leasing staff during the move-in process. However, there are significant concerns regarding the overall condition of the buildings and the quality of maintenance.
Living Options & Amenities
Residents at Indian Hills Senior Community can find various apartment sizes, with some noting that their units are large and equipped with ample storage. While many appreciate the friendly atmosphere among neighbors, there are reports of cleanliness issues in common areas, such as dirty hallways and carpets in need of replacement.
Accessibility & Languages
The community has been noted for its accessibility challenges. Some residents have reported that the facilities do not adequately accommodate individuals with mobility needs, particularly regarding door access and elevator functionality. There have been multiple complaints about elevators being out of service for extended periods, which can pose significant challenges for residents.
Room for Improvement
Many reviews highlight a need for improvements in maintenance and cleanliness. Concerns have been raised about the general upkeep of the buildings, with specific mentions of issues such as broken elevators, heating problems, and cleanliness in common areas. Some residents have expressed dissatisfaction with management’s responsiveness to maintenance requests, which has contributed to a perception that the community is not adequately addressing residents’ needs.
What Families Say
Feedback from families and residents is mixed. While some individuals have had positive experiences with the leasing process and appreciate the size and cleanliness of their apartments, others have raised serious concerns about maintenance and safety. Several reviews caution against moving loved ones into the community, citing issues such as pest problems and inadequate management of living conditions.
Summary
Indian Hills Senior Community offers spacious apartments in a friendly environment, but it faces significant challenges regarding maintenance and cleanliness. While some residents have had positive experiences, the overall feedback suggests a pressing need for improvements in building conditions and management responsiveness. Families considering this community for their loved ones should weigh these factors carefully.