Overview
The Haven & The Laurels in Stone Oak, located in San Antonio, Texas, is a retirement community dedicated to providing a warm and welcoming environment for seniors. This community emphasizes a family-like atmosphere, ensuring that residents feel at home from the moment they arrive. With a variety of amenities and activities, residents can enjoy a fulfilling lifestyle while receiving the necessary support for their health and well-being.
Services & Support
The Haven & The Laurels offers a range of services including assisted living and memory care, catering to the diverse needs of its residents. The community provides rehabilitation services and has a dedicated medical staff that is attentive to the residents’ medical needs. Families have noted the staff’s caring and knowledgeable approach, which enhances the overall experience for residents.
Care Approach & Staff
The staff at The Haven & The Laurels is committed to creating a supportive and engaging environment for residents. Reviews highlight the professionalism and dedication of the team, with many residents and their families expressing gratitude for the care provided. The community fosters a lively atmosphere where staff members are noted for their kindness and ability to connect with residents, enhancing their quality of life.
Who They Serve
This community serves seniors in need of assisted living and memory care. It is particularly noted for its compassionate approach to residents with memory loss, providing specialized care that is both respectful and engaging. Families have shared positive experiences regarding the care of their loved ones, emphasizing the community’s focus on individual needs.
Living Options & Amenities
Residents at The Haven & The Laurels can enjoy private, pet-friendly apartments within a beautifully maintained environment. The community features a variety of amenities, including a beauty salon, dog park, and landscaped grounds. Dining options are diverse, with chef-prepared meals available throughout the day, allowing residents to enjoy nutritious and delicious food whenever they wish.
Dining & Activities
The dining experience at The Haven & The Laurels is highlighted by a menu that includes both international flavors and comfort food favorites. Residents can participate in a full calendar of activities, including live music performances and games, which contribute to a vibrant community life. The emphasis on social engagement helps to foster connections among residents, creating a lively and enjoyable atmosphere.
What Families Say
Families have expressed their satisfaction with The Haven & The Laurels, often mentioning the caring nature of the staff and the positive environment. Many reviews reflect a sense of peace and happiness regarding the care their loved ones receive, with some families noting the community’s ability to create a familial bond among residents. However, there are also concerns about staff professionalism in certain instances, highlighting the need for ongoing management attention to maintain high standards.
Room for Improvement
While many reviews are positive, some families have reported concerns about staff professionalism, suggesting that management may need to address issues related to team dynamics. Ensuring that all staff members prioritize the well-being of residents is essential for maintaining the community’s reputation.
Summary
The Haven & The Laurels in Stone Oak is a well-regarded retirement community in San Antonio, Texas, offering a range of services including assisted living and memory care. With a focus on creating a supportive and engaging environment, the community is dedicated to providing high-quality care and fostering connections among residents. Families appreciate the warm atmosphere and the commitment of the staff, making it a viable option for those seeking senior living arrangements.
