Overview
Victoria House Assisted Living, located in Austintown, Ohio, is dedicated to the total well-being of each resident. The facility aims to provide compassionate and high-quality care within a warm and friendly environment. This approach is designed to not only preserve the quality of life but to actively embrace it for all residents.
Services & Support
Victoria House offers assisted living services and memory care. The staff is dedicated to ensuring that residents receive the support they need, although there are mixed reviews regarding the level of attention provided in the memory care unit. Some family members have expressed concerns about residents being left largely on their own unless specific requests for assistance are made.
Care Approach & Staff
The staff at Victoria House is described as compassionate and dedicated. Many reviewers highlight the positive environment and the quality of care provided. However, there are suggestions for improvement, particularly in how individual dietary needs are addressed within the memory care unit. Family members have noted that personalized attention, especially regarding food preferences, could enhance the care experience.
Who They Serve
Victoria House serves residents requiring assisted living and memory care. The facility is designed to cater to individuals who need support with daily activities while also providing specialized care for those with memory-related conditions.
Room for Improvement
While many appreciate the overall care and environment at Victoria House, some feedback indicates a need for better engagement with residents in the memory care unit. Specifically, family members have pointed out that residents may not receive adequate attention unless family members advocate for their needs.
Summary
In summary, Victoria House Assisted Living offers a supportive environment for residents in Austintown, Ohio, with a focus on compassionate care. While many families express satisfaction with the overall service, there are areas, particularly in memory care, where improvements could enhance the resident experience.
