Overview
Sanctuary At Tuttle Crossing, located in Dublin, Ohio, offers a range of care services designed to meet the needs of its residents. The facility emphasizes individualized attention to ensure comfort and well-being, enabling residents to function at their highest possible level. However, experiences reported by families vary significantly, highlighting the importance of thorough consideration when selecting care for loved ones.
Services & Support
Sanctuary At Tuttle Crossing provides several services including assisted living, skilled nursing, memory care, rehabilitation, and respite care. The facility aims to promote a healthy lifestyle through personalized care plans that balance independence and assistance. Social and recreational activities are also offered to encourage interaction among residents.
Care Approach & Staff
The care approach at Sanctuary At Tuttle Crossing is centered around individualized attention. While some families report positive interactions with the staff, noting compassion and attentiveness, others have raised concerns about management practices and staff responsiveness. Reports indicate that some residents have experienced delays in care and a lack of adequate supervision, which has led to feelings of neglect.
Who They Serve
The facility serves a diverse population, including those requiring assisted living and skilled nursing care. While some residents have benefitted from the services, others have expressed dissatisfaction, particularly regarding the support provided to those with more complex care needs.
Room for Improvement
Several reviews indicate significant issues with management and staff behavior, including reports of neglect and unprofessional conduct. Families have voiced concerns about inadequate responses to care requests and a perceived toxic environment. These recurring themes suggest a need for improvements in staff training, management oversight, and overall facility culture.
What Families Say
Feedback from families is mixed. Some express gratitude for the compassionate care their loved ones received, while others warn against the facility due to negative experiences, citing poor management and inadequate care. The inconsistency in experiences highlights the importance of personal visits and conversations with staff when considering this facility.
Summary
Sanctuary At Tuttle Crossing provides a range of care services in Dublin, Ohio, with a focus on individualized attention. While some families appreciate the compassionate care and supportive environment, others have raised serious concerns about management practices and staff responsiveness. Prospective residents and their families are encouraged to carefully evaluate the facility in light of these mixed reviews.
