Overview
Aberdeen Crossings by New Perspective, located in Highland Heights, Ohio, is an assisted living community dedicated to providing exceptional care and support to its residents. Since 2009, the facility has been known for its resident-directed approach, which emphasizes independence, privacy, dignity, and choice. The community is situated in a welcoming suburban neighborhood, surrounded by mature trees and a tranquil environment.
Services & Support
Aberdeen Crossings offers a range of services designed to meet the needs of its residents. The facility provides 24/7 nursing support, ensuring that residents have access to care whenever needed. On-site occupational and physical therapy services are also available to help residents achieve their personal health goals. Additionally, the community offers transportation for outings, allowing residents to enjoy local events and attractions.
Care Approach & Staff
The care team at Aberdeen Crossings is noted for their compassionate and attentive approach. Families have expressed appreciation for the staff’s genuine concern for residents’ well-being, highlighting the positive interactions between staff and residents. The commitment to fostering a warm and welcoming environment is evident, with staff members often going above and beyond to provide support.
Living Options & Amenities
Residents at Aberdeen Crossings enjoy a variety of amenities aimed at enhancing their quality of life. The facility features a garden patio, activity great room, and a range of daily activities that encourage social engagement and physical activity. The culinary team prepares chef-created meals using fresh ingredients, ensuring a delightful dining experience.
What Families Say
Feedback from families is largely positive, with many expressing satisfaction with the care and environment at Aberdeen Crossings. Reviews highlight the clean and inviting atmosphere, as well as the friendly and helpful staff. Families have noted improvements in their loved ones’ mood and overall well-being since moving in. However, there have been some concerns regarding staff responsiveness and communication, particularly in specific situations.
Room for Improvement
While many families appreciate the care provided, there have been reports of inconsistent staff availability and communication issues. Some families have expressed a desire for more frequent check-ins with residents and better responsiveness from management regarding concerns.
Summary
Aberdeen Crossings by New Perspective offers a supportive and compassionate environment for seniors in Highland Heights, Ohio. With a focus on resident independence and a dedicated care team, the community aims to provide a high standard of living for its residents. While feedback is generally positive, addressing communication and staffing concerns could further enhance the experience for families and residents alike.
