Overview
The Ashford at Sturbridge, located in Hilliard, Ohio, is a vibrant independent and assisted living community that opened its doors in 2019. Designed to balance quality care with affordability, this community aims to provide a fulfilling lifestyle for seniors. Residents can enjoy comfortable accommodations, chef-prepared meals, and a variety of activities that foster connection and engagement.
Services & Support
The Ashford at Sturbridge offers a range of services, including independent living, assisted living, and hospice care. The community is designed to cater to different levels of care, ensuring that residents receive the support they need while maintaining their independence. This includes help with daily activities and access to rehabilitation services as required.
Care Approach & Staff
The staff at The Ashford at Sturbridge is noted for their kindness and attentiveness. Families have expressed appreciation for the care provided, with many mentioning that the aides treat residents with warmth and respect. The new executive director has received positive feedback for being responsive to concerns and implementing improvements in the community, including enhancements in meal quality.
Who They Serve
This community serves seniors looking for both independent and assisted living options. Families have shared experiences about their loved ones feeling at home and forming connections with both staff and other residents. The environment is described as supportive, with staff members who are attentive to the needs of the residents.
Dining & Activities
The dining experience has seen improvements, with residents reporting that meals are now served warm and with more variety. The community also offers a vibrant schedule of activities that encourages residents to engage with one another and participate in fun events, contributing to a lively community atmosphere.
What Families Say
Reviews reflect a mixed experience at The Ashford at Sturbridge. Many families commend the community for creating a welcoming environment where their loved ones feel safe and included. Positive remarks highlight the caring nature of the staff and the improvements in food quality. However, some families have raised concerns about communication issues and the responsiveness of the staff during emergencies, indicating that there is room for improvement in these areas.
Room for Improvement
While many families appreciate the community’s efforts, several reviews point to issues with communication and responsiveness, particularly during medical emergencies. Some families have experienced delays in care and have expressed concerns about the handling of medications and dietary needs. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Ashford at Sturbridge offers a supportive environment for seniors in Hilliard, Ohio, with a focus on community, care, and engagement. While many families have had positive experiences, particularly with the staff and recent improvements, there are areas where communication and responsiveness could be enhanced. Overall, it stands as a promising option for families seeking a nurturing place for their loved ones.
