Overview
Westerville Senior Living, located in Westerville, Ohio, is a vibrant senior living community dedicated to providing residents with a fulfilling lifestyle. With a focus on offering exceptional care and support, the community is designed to help seniors thrive through various living options, including Independent Living, Assisted Living, and Memory Care. The staff is committed to ensuring that residents feel safe, respected, and engaged in their daily lives.
Services & Support
Westerville Senior Living offers a range of services tailored to meet the diverse needs of its residents. The community provides assisted living and memory care, ensuring that seniors receive the appropriate level of support. Residents benefit from a variety of activities and programs designed to foster engagement and social interaction. The staff is noted for their compassion and dedication, with many reviews highlighting the exceptional care provided by the nursing department.
Care Approach & Staff
The care approach at Westerville Senior Living emphasizes a strong partnership between the nursing team, management, and families. The Director of Nursing and Executive Director play pivotal roles in maintaining high standards of care. Families have expressed appreciation for the staff’s attentiveness and communication, noting that they are treated like family. The environment is described as warm and welcoming, contributing to the overall positive experience of residents.
Living Options & Amenities
Westerville Senior Living features well-appointed apartments that provide a comfortable and home-like atmosphere. The community is equipped with state-of-the-art amenities and offers a variety of dining options, with many residents praising the quality of the food. The building is consistently noted for its cleanliness and inviting ambiance, making it an appealing choice for seniors looking for a supportive living environment.
What Families Say
Families have shared overwhelmingly positive experiences with Westerville Senior Living. Many have highlighted the exceptional care provided by the staff, the engaging activities available, and the overall atmosphere of the community. One family member noted that their loved one feels safe and happy, while another remarked on the dedication of the staff, who go above and beyond to ensure residents are well cared for. However, there have been some concerns regarding corporate management practices, with a few reviews suggesting that communication could be improved.
Room for Improvement
While many reviews are positive, some families have expressed concerns about the corporate management of the community, citing issues with responsiveness and support. There are mentions of difficulties in communication with corporate staff, which can impact the overall experience for families. Addressing these concerns could enhance the community’s reputation and improve family satisfaction.
Summary
Westerville Senior Living stands out as a compassionate and engaging community for seniors in Westerville, Ohio. With a dedicated staff, a variety of living options, and a strong emphasis on resident well-being, it offers a supportive environment for seniors. While most feedback is highly positive, addressing management concerns could further enhance the experience for residents and their families.
