Overview
Symphony at Olmsted Falls, located in Olmsted Falls, Ohio, is a warm senior living community that specializes in memory support. Nestled on a private street with scenic wooded views, it offers a cozy environment designed to promote well-being. The facility is conveniently located near several medical centers and the Grand Pacific Junction shopping district, providing easy access to essential services and activities.
Services & Support
Symphony at Olmsted Falls provides a range of services tailored to the needs of seniors, including assisted living and memory care. The community emphasizes a maintenance-free lifestyle, taking care of cooking, housekeeping, and home maintenance. Residents can enjoy a variety of social, cultural, and exercise programs, ensuring an active and engaging lifestyle. Scheduled transportation is also available for residents to access the surrounding area.
Care Approach & Staff
The care team at Symphony is noted for their compassionate approach and dedication to the residents. Many families have expressed appreciation for the attentive nursing staff, who are described as excellent communicators and partners in care. Reviews highlight the staff’s commitment to understanding residents’ needs, particularly those experiencing memory loss. The team works collaboratively to ensure that residents receive timely medication and support.
Who They Serve
Symphony at Olmsted Falls primarily serves seniors requiring assistance with daily activities and those needing specialized memory care. Families have noted the facility’s focus on creating a supportive environment for individuals living with dementia, striving to provide a sense of home and community.
Dining & Activities
The dining experience at Symphony is designed to be enjoyable and nutritious, featuring chef-prepared meals that cater to residents’ dietary needs. Activities are a significant part of community life, with residents participating in various programs, including crafts and exercise classes like “Sit and be Fit.” Special events, such as themed parties, contribute to a vibrant atmosphere, enhancing social interaction among residents.
What Families Say
Feedback from families is mixed. Many express gratitude for the caring and attentive staff, noting the positive interactions and support their loved ones receive. However, there are also concerns raised regarding staff responsiveness and the overall quality of care, with some families reporting instances of neglect and inadequate support during critical times. While some families feel reassured about their loved ones’ care, others have voiced serious concerns about the facility’s management and treatment of residents.
Room for Improvement
There have been multiple reviews highlighting significant concerns regarding the quality of care and staff responsiveness. Instances of neglect and inadequate communication have been reported, suggesting that improvements are needed in staffing and training to ensure a consistently high level of care for all residents.
Summary
Symphony at Olmsted Falls offers a supportive environment for seniors, particularly those needing memory care. While many families appreciate the compassionate staff and engaging activities, there are notable concerns about care quality and responsiveness. Potential residents and their families are encouraged to consider both the positive experiences and the areas needing attention when evaluating this community.
