Overview
Windsor Heights Assisted Living and Memory Care, located in Beachwood, Ohio, is a warm and welcoming community designed for individuals transitioning from assisted living or in need of specialized memory care. The facility emphasizes person-centered care, ensuring that residents receive support tailored to their individual needs in a safe and nurturing environment.
Services & Support
Windsor Heights offers a range of services including assisted living, memory care, and respite care. The community provides assistance with daily activities such as medication management, dressing, bathing, grooming, and oral care. The staff is trained to support residents with chronic neurological disorders, ensuring they receive the necessary care around the clock.
Care Approach & Staff
The care approach at Windsor Heights is centered around compassion and engagement. Families appreciate the dedication of the staff, who are described as kind, caring, and knowledgeable. Management is actively involved in the care process, with the executive director often stepping in to support residents directly. This hands-on approach fosters a sense of community and trust among families.
Who They Serve
Windsor Heights primarily serves individuals requiring assisted living and memory care, particularly those with chronic neurological conditions. The community is noted for its ability to cater to the unique needs of residents with dementia, providing a specialized environment that many families find reassuring.
Living Options & Amenities
The facility offers various living options, including private and semi-private suites designed to provide comfort and security. Each suite features accessible fixtures and is designed to promote a home-like atmosphere. Residents can enjoy beautifully landscaped gardens and multiple common areas that encourage social interaction and engagement.
Dining & Activities
Residents at Windsor Heights can participate in a variety of engaging programs and activities, which are integral to the community’s wellness philosophy. The dining experience is designed to be enjoyable and accommodating, with attention to the individual preferences and dietary needs of residents.
What Families Say
Families consistently express satisfaction with the level of care provided at Windsor Heights. Many highlight the attentive and compassionate nature of the staff, noting that management keeps families informed about their loved ones’ well-being. While most feedback is positive, one family raised concerns regarding the atmosphere in certain areas of the facility, indicating that some experiences may vary.
Room for Improvement
Some families have reported concerns about specific interactions with management, suggesting that communication could be more respectful in certain instances. Addressing these concerns may enhance the overall experience for residents and their families.
Summary
Windsor Heights Assisted Living and Memory Care in Beachwood, Ohio, offers a supportive and engaging environment for seniors in need of specialized care. With a focus on person-centered support, dedicated staff, and a strong sense of community, Windsor Heights strives to provide a high quality of life for its residents. Families can feel confident knowing their loved ones are in caring hands.
