Overview
Gracewood Highland Advanced Assisted Living & Memory Care, located in St Paul, Minnesota, provides a range of senior living services in a warm and welcoming environment. The facility focuses on delivering compassionate care tailored to the specific needs of its residents, including those requiring assistance with daily activities and memory care for conditions such as Alzheimer’s and dementia.
Services & Support
Gracewood offers various services including assisted living, memory care, and respite care. The staff is dedicated to creating individualized care plans that promote the well-being and independence of each resident. Families have noted the importance of communication from the management regarding their loved ones’ care, which is a key aspect of the support provided.
Care Approach & Staff
The care approach at Gracewood is characterized by a commitment to personalized attention and teamwork. Families have expressed appreciation for the staff’s dedication, with many highlighting the kindness and professionalism of the caregivers. However, some reviews indicate concerns about staffing levels, which have impacted the timeliness of care. While many staff members are described as compassionate and attentive, there have been instances of inadequate response times for resident needs.
Dining & Activities
Residents at Gracewood enjoy a variety of dining options, with meals that are noted for their quality. The kitchen staff is recognized for their efforts in providing nourishing meals that cater to dietary needs. Additionally, the facility offers engaging activities that contribute to a vibrant community atmosphere, enhancing the overall resident experience.
What Families Say
Families have shared mixed experiences regarding Gracewood. Positive feedback highlights the caring environment and the staff’s commitment to making residents feel at home. Many appreciate the responsive management and the efforts made to accommodate individual needs. However, some families have raised concerns about staffing shortages, which have led to delays in care and issues with personal belongings.
Room for Improvement
There are notable areas for improvement at Gracewood, particularly regarding staffing levels and the responsiveness of care. Several reviews indicate that families have encountered delays in assistance for their loved ones, which can be concerning in a senior care setting. Addressing these staffing issues may enhance the overall quality of care provided.
Summary
Gracewood Highland Advanced Assisted Living & Memory Care aims to provide a supportive and community-focused environment for seniors. While many families have had positive experiences with the staff’s dedication and the quality of care, there are concerns about staffing levels that need to be addressed. Families considering this facility may find it beneficial to maintain regular communication with staff to ensure their loved ones receive the attention they need.
