Overview
SouthWest Commons by New Perspective, located in Strongsville, Ohio, is an assisted living community that has been serving residents and their families for over thirteen years. The facility is designed to provide a welcoming and homely atmosphere, with easy access to local shopping, restaurants, and medical services at the nearby Southwest General Strongsville Medical Center. The community is recognized for its compassionate care and has received awards for superior service.
Services & Support
SouthWest Commons offers a range of services including assisted living, memory care, and hospice support. The community has a nursing team available on-site or on-call 24/7, ensuring residents have access to care when needed. Additionally, on-site occupational and physical therapy services are available to help residents achieve their physical goals. The community also provides transportation for outings, housekeeping, and laundry services to enhance the residents’ quality of life.
Dining & Activities
Residents at SouthWest Commons can enjoy chef-created meals made from fresh ingredients, with a focus on nutritious and delicious dining options. The community offers a variety of daily activities, from gardening and happy hours to games and social events, promoting engagement and interaction among residents. Families have noted the vibrant community atmosphere, with many residents participating in activities like bingo and enjoying meals together.
Care Approach & Staff
The staff at SouthWest Commons is described as kind and helpful, with many families appreciating the personal attention given to residents. While there are positive remarks about the care provided, some reviews highlight concerns regarding staffing levels and the ability to meet the needs of residents requiring skilled care. Families have expressed gratitude for the compassion shown by staff, particularly during difficult times.
Who They Serve
SouthWest Commons caters to seniors who require assistance with daily living activities and those in need of memory care or hospice support. The community is designed to accommodate a range of care needs, although some reviews suggest that families should be vigilant in advocating for their loved ones to ensure appropriate care levels are maintained.
What Families Say
Feedback from families is mixed, with many praising the caring staff and the community’s welcoming environment. Several families have expressed satisfaction with the care their loved ones received, particularly in terms of the emotional support and social engagement provided. However, some reviews raise concerns about cleanliness and the adequacy of care for residents with higher medical needs, emphasizing the importance of being proactive in communication with the staff.
Room for Improvement
Concerns have been raised about staffing levels, especially during weekends when families noted a lack of presence from staff. Some families reported issues with cleanliness and care standards, including instances of residents being left unattended for extended periods. These issues highlight a need for improved oversight and resources to ensure all residents receive the level of care they require.
Summary
SouthWest Commons by New Perspective offers a supportive environment for seniors in Strongsville, Ohio, with a range of services designed to meet various care needs. While many families appreciate the community’s atmosphere and staff dedication, there are notable concerns regarding staffing adequacy and cleanliness. Families are encouraged to actively engage in their loved ones’ care to ensure a positive experience.
