Overview
Brookdale Pinnacle, located in Grove City, Ohio, is a senior living facility that offers both assisted living and memory care services. The community aims to provide a supportive environment that enhances the quality of life for its residents, helping them to live well at all stages of life. Staff members are available around the clock to assist residents with their needs and ensure a safe living environment.
Services & Support
Brookdale Pinnacle offers a range of services including assisted living, memory care, and skilled nursing. The facility is designed to provide comprehensive support, allowing residents to experience comfort and connection over time. Social worker support is also available to assist families and residents in navigating their care needs.
Care Approach & Staff
The staff at Brookdale Pinnacle has received mixed feedback from families. While some reviews highlight the caring nature and professionalism of the staff, others express concerns regarding management and staff turnover. A number of families reported positive experiences with staff members who provided compassionate care, particularly in memory care. However, there are also accounts of neglect and poor communication that have raised concerns among families.
Who They Serve
Brookdale Pinnacle serves seniors who require assistance with daily activities, memory care for those living with Alzheimer’s and other forms of dementia, as well as skilled nursing for those needing more intensive care. The community is designed to accommodate various needs, ensuring that residents receive appropriate support throughout their stay.
Living Options & Amenities
The facility offers a variety of living options and amenities. Residents can enjoy a clean and safe environment with access to activities that promote social engagement, such as bingo and other community events. The environment is described as warm and welcoming, helping residents feel at home.
Dining & Activities
Residents at Brookdale Pinnacle participate in a range of activities designed to foster community and engagement. Many residents appreciate the dining options available, often highlighting the food quality and the enjoyment of shared meals. Activities are organized regularly, contributing to a vibrant community life.
Location & Access
Brookdale Pinnacle is conveniently located in Grove City, Ohio, making it accessible for families visiting their loved ones. The facility aims to provide a comfortable and inviting atmosphere for both residents and their families.
What Families Say
Family feedback regarding Brookdale Pinnacle is varied. While some families have expressed satisfaction with the level of care and the staff’s attentiveness, others have raised serious concerns regarding management practices and the quality of care received. Positive reviews often emphasize the sense of community and the caring environment, while critical reviews point out issues such as neglect and poor communication from management.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at Brookdale Pinnacle, particularly regarding staff management and communication. Families have noted instances of neglect and poor treatment of residents, highlighting the need for better oversight and accountability within the facility.
Summary
Brookdale Pinnacle in Grove City, Ohio, offers a range of senior living services, including assisted living and memory care. With a focus on creating a supportive community, the facility provides various activities and dining options. However, families have reported mixed experiences, with some praising the staff and environment, while others raise concerns about management and care quality. Prospective residents and families are encouraged to consider both positive and negative feedback when evaluating this facility.
