Overview
Carol Ann’s Home, located in San Antonio, Texas, is an assisted living and memory care facility that emphasizes providing a home-like environment for seniors. Since its opening in 2008, the facility has aimed to offer personalized care tailored to the unique needs of each resident. This approach is designed to create a nurturing atmosphere where seniors can feel comfortable and supported.
Services & Support
Carol Ann’s Home offers a variety of services including assistance with daily living activities, bathing, grooming, medication management, housekeeping, and meals. The facility specializes in Alzheimer’s and dementia care, ensuring that residents receive the support they need. The staff is available 24/7 and is trained to provide compassionate care that prioritizes the well-being of residents.
Care Approach & Staff
The care approach at Carol Ann’s Home is centered on “person-centered” care, meaning that staff work closely with families to develop individualized care plans. Reviewers have noted the professionalism and compassion of the staff, describing them as dedicated caregivers who strive to create a positive environment for residents. Many families have expressed gratitude for the loving attention their loved ones receive, often feeling that the staff becomes like family.
Who They Serve
Carol Ann’s Home serves seniors who require assisted living and memory care services. The facility is designed to accommodate individuals with various levels of care needs, including those with Alzheimer’s and dementia. Families seeking a supportive and nurturing environment for their loved ones may find Carol Ann’s a suitable option.
Living Options & Amenities
The facility features a homely design that fosters a sense of community among residents. Many reviews highlight the cleanliness and cheerful atmosphere of the home, which is furnished to feel comfortable and inviting. Residents can enjoy a variety of activities, including arts and crafts, music, and games, promoting engagement and social interaction.
Dining & Activities
Dining at Carol Ann’s Home is overseen by a professional chef, with meals tailored to accommodate individual preferences. Reviewers have praised the quality of the food and the variety of activities available to residents, which include games, exercise classes, and special holiday celebrations.
What Families Say
Families have shared mixed experiences regarding the quality of care at Carol Ann’s Home. While many express satisfaction with the compassionate and attentive staff, there are concerning reports about safety and management responsiveness. Some families have noted distressing incidents involving resident safety, leading to feelings of disappointment regarding the facility’s handling of serious issues.
Room for Improvement
Concerns have been raised about the management’s responsiveness to safety issues within the facility. Several families have reported distressing incidents, including allegations of resident safety being compromised. Communication from management has also been criticized, with families feeling unheard and unsupported during critical situations.
Summary
Carol Ann’s Home provides a range of services for seniors, focusing on assisted living and memory care within a supportive and home-like environment. While many families appreciate the compassionate staff and the personalized care approach, there are significant concerns regarding safety and management responsiveness that potential residents and their families should consider.
