Overview
Xenia Health and Rehab, located in Xenia, Ohio, provides a range of services for individuals requiring rehabilitation and long-term care. The facility is noted for its caring staff and collaborative environment, where team members across various roles work together to support residents. Many reviews highlight the kindness of the staff and the welcoming atmosphere, likening it to a home away from home.
Services & Support
Xenia Health and Rehab offers rehabilitation services aimed at helping residents recover from surgeries or health incidents. The facility is equipped with a therapy team that is praised for its dedication and effectiveness. However, there are concerns regarding the adequacy of social worker support, with some reviews indicating a lack of available staff to address residents’ needs comprehensively.
Care Approach & Staff
The care approach at Xenia Health and Rehab is characterized by teamwork among staff, which includes nurses, aides, and administrative personnel. Many reviewers express appreciation for the kindness shown by the staff. However, there are significant concerns regarding the training and professionalism of some staff members, with reports of unprofessional behavior and inadequate responses to residents’ urgent needs.
Dining & Activities
While the facility offers activities throughout the day, there are serious criticisms regarding the quality of food provided. Multiple reviews mention that meals are often served cold and lack variety, which has led to dissatisfaction among residents. Some residents have reported that dietary needs, such as diabetic diets, are not adequately addressed, raising concerns about nutrition.
Room for Improvement
Despite some positive experiences, numerous reviews indicate areas needing improvement. Common themes include understaffing, long wait times for bathroom assistance, and issues with food quality. These concerns suggest a need for better management of staff resources and a more focused approach to resident care.
Summary
Xenia Health and Rehab has received mixed reviews, with many praising the kindness of the staff and the collaborative environment. However, significant issues related to food quality, staffing levels, and care responsiveness have been highlighted. Families considering this facility should weigh these factors carefully to ensure it meets their loved ones’ needs.