Overview
Windsor House, Inc., located in Girard, Ohio, has been providing skilled nursing care, short-term rehabilitation, Alzheimer’s care, and assisted living services for over 60 years. Founded in 1959 by John and Dorothy Masternick, this family-owned and operated company aims to enhance the quality of life for seniors in need of care.
Services & Support
Windsor House offers a range of services including skilled nursing care, rehabilitation, memory care, and assisted living. Their commitment to quality care is designed to create a supportive environment where residents can thrive.
Care Approach & Staff
The care approach at Windsor House emphasizes family values and a warm atmosphere. However, feedback from visitors suggests that the responsiveness of the staff may not always meet expectations, with reports of delays in assistance during urgent situations.
Who They Serve
Windsor House serves seniors who require various levels of care, including those needing skilled nursing, rehabilitation, and memory care services. Their mission is to cater to the unique needs of each resident, ensuring they receive the appropriate support.
Room for Improvement
Some reviews indicate concerns regarding the professionalism of the Board of Directors and the Quality Assurance team. Additionally, incidents of unaddressed calls for help have raised questions about staff responsiveness and care quality.
Summary
Windsor House, Inc. in Girard, Ohio, has a long-standing tradition of providing senior care through skilled nursing, rehabilitation, and assisted living services. While the organization promotes a caring and supportive environment, feedback suggests that there may be areas for improvement in staff responsiveness and overall professionalism. Families considering Windsor House should weigh these aspects as they evaluate their options for senior care.