Overview
Windsor Hills Nursing Center, located in Oklahoma City, Oklahoma, is a nursing facility that provides skilled rehabilitation and long-term care. The center aims to create a caring and compassionate environment for residents and their families. The facility accepts various insurances, including Medicaid, Medicare, and United Healthcare.
Services & Support
Windsor Hills offers a range of services that include skilled nursing care, rehabilitation, and physical therapy. The staff is noted for their willingness to communicate with families and provide support during transitions. The facility also emphasizes social interaction through various activities, which helps enhance the residents’ quality of life.
Care Approach & Staff
The staff at Windsor Hills Nursing Center is generally described as friendly, caring, and attentive. Many reviews highlight the compassionate approach of the team, particularly during challenging situations. Residents and their families appreciate the effort made by the staff to ensure a comfortable and supportive environment. However, there are mixed reviews regarding the consistency of care, with some families expressing concerns about the attention given to certain residents.
Living Options & Amenities
Windsor Hills Nursing Center is noted for being a clean and well-maintained facility, with ongoing improvements such as remodeling and painting. The layout is designed to be simple and accessible, allowing residents to navigate comfortably, especially those using wheelchairs. The center also hosts various activities, which contribute to a lively atmosphere, as seen during special events like Halloween celebrations.
Dining & Activities
Residents at Windsor Hills have access to a variety of dining options, and many reviews mention the quality of food positively. The activities offered at the center play a significant role in enhancing social interaction among residents, with events like Halloween celebrations being particularly well-received. Families appreciate the effort the staff puts into organizing engaging activities that foster a sense of community.
What Families Say
Overall, families express satisfaction with the care their loved ones receive at Windsor Hills. Many have noted the positive atmosphere and the caring nature of the staff. However, there are some concerns regarding the consistency of care provided, particularly during busy times. Families appreciate the staff’s communication and willingness to work collaboratively to address any issues that arise.
Room for Improvement
While many reviews are positive, there are some areas where families feel improvement is needed. Concerns have been raised about the consistency of care, particularly regarding personal hygiene and attention to residents when family members are not present. Additionally, there is a desire for better communication regarding special events and activities.
Summary
Windsor Hills Nursing Center is focused on providing a supportive and engaging environment for its residents. With a dedicated staff and a range of services, the facility aims to meet the needs of those requiring skilled nursing and rehabilitation. While there are areas for improvement, many families report a positive experience, emphasizing the caring nature of the staff and the community atmosphere fostered through activities and social interaction.
