Overview
Westpark Healthcare Campus, located in Cleveland, Ohio, provides skilled nursing and rehabilitation services aimed at helping residents regain their independence after surgery, injury, or illness. While many residents appreciate the therapy department and some staff members, experiences vary widely, with some expressing serious concerns about care and conditions.
Services & Support
Westpark Healthcare Campus offers a range of services, including skilled nursing, rehabilitation, and hospice care. The facility emphasizes its on-site therapy programs designed to support recovery and enhance residents’ independence. Feedback indicates that the therapy department is well-regarded, with many residents noting the positive impact of the rehabilitation services.
Care Approach & Staff
The care approach at Westpark Healthcare Campus is noted for its focus on rehabilitation and support. Many residents have highlighted the kindness of certain staff members, particularly in the therapy and nursing departments. However, there are also reports of unprofessional behavior among some staff, which has led to dissatisfaction among residents and their families.
Who They Serve
Westpark Healthcare Campus serves seniors who require skilled nursing care, rehabilitation, and hospice services. The facility aims to provide a supportive environment for those recovering from significant health challenges.
Levels of Care
The facility offers skilled nursing care, rehabilitation, and hospice services, catering to various levels of care needed by seniors. While many residents appreciate the support they receive, there are mixed reviews regarding the overall quality of care.
Living Options & Amenities
Residents have expressed mixed feelings about the living conditions at Westpark Healthcare Campus. While some enjoy the sense of community and activities provided, others have raised concerns about room conditions and accessibility issues.
Dining & Activities
Feedback on dining suggests that while some residents find the food satisfactory, others have raised concerns about the overall quality and availability of meals. Activities are organized to enhance resident engagement, with some staff members praised for their efforts in this area.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at Westpark Healthcare Campus, including staff professionalism, cleanliness, and the overall living conditions. Some residents have reported serious concerns regarding care and responsiveness, suggesting that management should address these issues to enhance the quality of life for residents.
Summary
Westpark Healthcare Campus provides essential services for seniors, focusing on rehabilitation and skilled nursing care. While many residents appreciate the therapy department and some staff members, there are notable concerns about staff professionalism and living conditions. Families considering this facility may want to weigh the positive aspects against the reported challenges.
