Overview
West Park – An Optalis Health & Rehabilitation Center, located in Columbus, Ohio, provides a range of healthcare services tailored to individuals recovering from illness, injury, or surgery. The center specializes in inpatient rehabilitation, skilled nursing, memory care, and respite care, ensuring a supportive environment for both short-term and long-term needs.
Services & Support
West Park offers a variety of services including inpatient rehabilitation, skilled nursing, and specialized memory care for individuals with Alzheimer’s and dementia. The facility is designed to support a smooth transition from hospital to home, with personalized care plans developed by an interdisciplinary team that includes physicians and therapists. This holistic approach aims to maximize recovery and enhance the well-being of residents.
Care Approach & Staff
The staff at West Park is frequently praised for their compassionate and attentive care. Residents and their families have expressed appreciation for the supportive environment created by the team, which includes nurses, rehabilitation specialists, and social services personnel. Many reviews highlight the strong communication from staff, ensuring that families are kept informed about their loved ones’ well-being.
Who They Serve
West Park caters to a diverse group of individuals, including those in need of rehabilitation after surgery, long-term care residents, and individuals requiring specialized memory care. The facility is committed to providing person-centered care, ensuring that each resident’s unique needs and preferences are met.
Living Options & Amenities
The center features a warm and welcoming environment, which many families have noted as a key aspect of their experience. While some reviews mention that the facility may be older, the focus remains on the quality of care and the supportive atmosphere provided by the staff. Residents have access to various activities and social interactions that contribute to a sense of community.
Dining & Activities
Dining at West Park has received positive feedback, with residents enjoying the food options available. The activities programming is designed to engage residents and enhance their overall experience, fostering a sense of belonging and enjoyment within the community.
What Families Say
Families have consistently expressed gratitude for the care provided at West Park, often referring to the staff as a second family. Many reviews highlight the kindness and attentiveness of the team, as well as the clean and organized environment. However, some feedback indicates areas for improvement, particularly concerning staff responsiveness during peak times.
Room for Improvement
While the majority of feedback is positive, a few reviews have pointed out instances of understaffing and delays in assistance. Addressing these concerns could further enhance the care experience for residents.
Summary
West Park – An Optalis Health & Rehabilitation Center is a trusted provider of rehabilitation, skilled nursing, and memory care services in Columbus, Ohio. With a focus on personalized care and a supportive environment, the facility has garnered positive reviews from families who appreciate the dedication of the staff and the quality of care provided.
