Overview
Waterton Healthcare & Rehabilitation, located in Tyler, Texas, is dedicated to providing exceptional care and service to its residents. The facility emphasizes a sense of community and works closely with patients, families, and healthcare providers to create personalized care plans.
Services & Support
Waterton offers a range of services including assisted living, skilled nursing, and rehabilitation. Their in-house therapy programs are designed to be customizable, ensuring that each patient’s unique needs are met. The facility also provides outpatient therapy services, which have received positive feedback from residents and their families.
Care Approach & Staff
The staff at Waterton is frequently praised for their dedication and compassion. Many reviews highlight the professionalism and friendliness of the team, including the nursing staff and the director of nursing. Families appreciate the hands-on involvement of management, which contributes to a supportive environment for both residents and their families.
Who They Serve
Waterton Healthcare & Rehabilitation caters to a diverse population, including those in need of short-term rehabilitation and long-term care. The facility is particularly noted for its supportive atmosphere, making it suitable for individuals requiring skilled nursing care.
Living Options & Amenities
The facility features clean and spacious rooms that provide a home-like feel. Residents and families have noted the welcoming environment, which contributes to a positive living experience.
Dining & Activities
While specific details on dining options were not extensively covered, the facility is described as maintaining a pleasant atmosphere, with staff committed to providing enjoyable experiences for residents.
What Families Say
Families have expressed gratitude for the care their loved ones receive at Waterton. Many reviews commend the staff for their attentiveness and the quality of therapy services. Positive testimonials highlight the facility’s cleanliness and the overall supportive environment. However, some reviews reflect concerns regarding communication and staffing during certain situations, indicating areas for potential improvement.
Room for Improvement
While many families report positive experiences, there are some concerns regarding communication and staffing levels, particularly in specific situations. A few reviews mention instances of inadequate response times and issues with care consistency that could be addressed.
Summary
Waterton Healthcare & Rehabilitation stands out in Tyler, Texas, for its dedicated team and comprehensive care services. With a focus on personalized therapy and a supportive community atmosphere, it aims to meet the diverse needs of its residents. Families considering this facility can expect a clean environment and a staff committed to providing quality care, although attention to communication and staffing may enhance the overall experience.
