Overview
Washington Square Healthcare, located in Warren, Ohio, is an 83-bed skilled nursing facility that provides a range of services including long-term care, rehabilitation, and respite care. As the only VA-approved provider in Trumbull County, the facility aims to deliver compassionate care and support to its residents, particularly veterans. The staff is committed to fostering a warm and friendly environment for both residents and their families.
Services & Support
Washington Square offers a variety of services designed to meet the diverse needs of its residents. These include skilled nursing care, rehabilitation services to help individuals regain function, and respite care for short-term stays. The facility also provides social worker support and memory care, ensuring that residents receive comprehensive assistance tailored to their specific circumstances.
Care Approach & Staff
The care approach at Washington Square emphasizes compassion and empowerment, aiming to help residents achieve their highest functional potential. While many reviews highlight the dedication of the in-house staff, some concerns have been raised regarding understaffing and the quality of care provided by certain contract employees. Families have noted that while some staff members are attentive and caring, experiences can vary significantly.
Who They Serve
Washington Square primarily serves seniors in need of skilled nursing care, including veterans who may require specialized support. The facility is particularly focused on providing quality care for those with long-term needs as well as individuals seeking rehabilitation services.
Living Options & Amenities
The facility is designed to provide a comfortable, home-like atmosphere for its residents. However, some reviews have pointed out the need for improved cleanliness in resident rooms, particularly those occupied by long-term residents. While the facility generally maintains a clean environment, there are calls for more frequent deep cleaning.
What Families Say
Feedback from families is mixed. Some families commend the compassionate nature of the staff and the overall cleanliness of the facility. Others express serious concerns regarding the quality of care, citing instances of neglect and inadequate attention to residents’ needs. Some families have shared distressing experiences involving their loved ones, particularly regarding the treatment of veterans and the responsiveness of staff to communication attempts.
Room for Improvement
There are significant areas for improvement noted by families, particularly related to staffing levels and the quality of care. Several reviews mention issues such as neglectful treatment and inadequate communication from the facility, leading to distress among families trying to advocate for their loved ones.
Summary
Washington Square Healthcare in Warren, Ohio, provides skilled nursing and rehabilitation services, with a particular focus on veterans. While the facility aims to create a compassionate and supportive environment, the quality of care has been a point of contention among families. Concerns about staffing levels, cleanliness, and communication highlight the need for ongoing improvements to ensure all residents receive the care they deserve.
