Overview
The Waters of Memphis, located in Memphis, Tennessee, offers skilled nursing and rehabilitation services within a beautiful facility recognized for its commitment to resident care. It is licensed to accommodate 119 beds and is known for its in-house rehabilitative therapy team, which focuses on helping residents regain health and improve functionality.
Services & Support
The Waters of Memphis provides a range of services including skilled nursing, rehabilitation, hospice care, and home health support. The facility is dedicated to ensuring that each resident receives exceptional care tailored to their individual needs, whether for short-term recovery or long-term support.
Care Approach & Staff
The staff at The Waters of Memphis is described as friendly and dedicated. Many reviews highlight the compassionate care provided by the nursing team and support staff. However, some feedback indicates inconsistencies in care, particularly during night and weekend shifts, suggesting a need for improved management and oversight.
Living Options & Amenities
Residents at The Waters of Memphis benefit from a well-maintained environment that includes spacious rooms and a variety of amenities such as a restaurant-style dining experience, a spiritual chapel, and an ice cream parlor. The facility is noted for its cleanliness and pleasant atmosphere, contributing to a comfortable living experience.
Dining & Activities
Dining at The Waters of Memphis is designed to be enjoyable, with meals prepared to a high standard. The activities program, led by a dedicated activities director, is praised for keeping residents engaged and active, further enhancing their quality of life.
What Families Say
Families generally express appreciation for the care and environment at The Waters of Memphis, with many noting the positive changes brought about by new management. However, some families have raised concerns about administrative communication and the responsiveness of staff during critical situations. Overall, experiences vary, with some families advocating for the facility while others call attention to areas needing improvement.
Room for Improvement
While many reviews highlight the positive aspects of The Waters of Memphis, there are recurring themes regarding management and staff responsiveness. Some families reported issues with care consistency and communication, particularly during times when immediate assistance was needed. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Waters of Memphis is a skilled nursing and rehabilitation facility that aims to provide exceptional care in a supportive environment. While many families appreciate the facility’s amenities and the dedication of the staff, there are areas identified for improvement, particularly in management practices and communication. Families considering this facility may find it beneficial to visit and speak with current residents and their families to gain a comprehensive understanding of the care provided.
