Overview
The Oaks of West Kettering, located in Dayton, Ohio, offers skilled nursing and rehabilitation services aimed at helping residents achieve their highest level of independence. The facility is staffed by a team of medical, nursing, and therapy professionals dedicated to providing quality care.
Services & Support
The Oaks of West Kettering provides a range of services including skilled nursing, rehabilitation, and long-term care. The facility is equipped to support residents in their recovery and daily living needs. However, some reviews indicate that there are challenges with staff responsiveness and communication regarding residents’ health issues.
Care Approach & Staff
The staff at The Oaks of West Kettering is generally described as friendly and professional, with many residents and families noting their kindness and attentiveness. However, there have been reports of unprofessional behavior and negligence in care, particularly concerning patient safety and communication. Some families expressed concerns about the lack of timely responses from staff regarding critical health issues, which can significantly impact residents’ well-being.
Who They Serve
The facility caters to a variety of residents, including those requiring rehabilitation following surgery or illness, as well as individuals needing long-term care. Families have reported mixed experiences, with some appreciating the care their loved ones received, while others raised serious concerns about safety and oversight.
Levels of Care
The Oaks of West Kettering offers skilled nursing and rehabilitation services. While many residents have made progress in their recovery, there are concerns about the adequacy of care, particularly in monitoring health conditions and ensuring safety measures, such as bed rails for those at risk of falling.
Living Options & Amenities
The facility is noted for its cleanliness and friendly atmosphere. Residents have access to private rooms and various amenities designed to support their comfort and care. However, some reviews mentioned maintenance issues, such as mold and cleanliness concerns in certain areas.
What Families Say
Feedback from families is mixed. Many appreciate the friendly and helpful staff, noting positive interactions and care experiences. However, several families reported serious incidents of negligence, including falls and inadequate responses to health needs, leading to dissatisfaction with the level of care provided.
Room for Improvement
There are significant concerns regarding safety and staff responsiveness at The Oaks of West Kettering. Reports of negligence, particularly in maintaining safety equipment like bed rails, have raised serious alarms among families. Additionally, some families have expressed frustration with the communication and overall management of care plans, emphasizing the need for better oversight and support for residents.
Summary
The Oaks of West Kettering presents itself as a facility committed to providing skilled nursing and rehabilitation services in Dayton, Ohio. While many families have had positive experiences with the staff’s friendliness and the facility’s cleanliness, serious concerns about patient safety and staff responsiveness cannot be overlooked. Families considering this facility should weigh the positive aspects against the reported challenges to make an informed decision.
