Overview
Solivita of Echo Manor, located in Pickerington, Ohio, is a skilled nursing facility operated by Peregrine Health Services. The facility offers long-term care as well as hospital-to-home transitional care. However, it has received significant criticism from families regarding the quality of care and overall conditions.
Services & Support
The facility provides skilled nursing services, rehabilitation, and memory care. While some families have noted the therapy department as a positive aspect, overall experiences indicate serious concerns about the adequacy and timeliness of care provided to residents.
Care Approach & Staff
Feedback from families highlights a troubling lack of staff responsiveness and care. Many reviews describe understaffing, with reports of call lights being ignored for extended periods. Families have expressed that their loved ones often waited excessively for basic needs such as medications and assistance. While some staff members have been praised for their professionalism and caring nature, the overall management has faced criticism for poor oversight and inadequate staffing.
Who They Serve
Solivita of Echo Manor serves individuals requiring skilled nursing care, including those transitioning from hospital stays and those needing long-term support. The facility also offers services for memory care, though the quality of care has been questioned by multiple reviewers.
Levels of Care
The facility offers skilled nursing care, rehabilitation services, and memory care. However, families have reported concerns regarding the effectiveness and quality of these services, citing instances of neglect and inadequate medical attention.
Dining & Activities
Reviews indicate significant dissatisfaction with the dining options at Solivita of Echo Manor. Families have described the food as unappetizing and not meeting dietary needs, with some stating that meals were served inappropriately or in insufficient quantities.
Room for Improvement
Numerous reviews emphasize the need for improvement in staffing levels and management practices. Families have raised concerns about cleanliness, responsiveness of staff, and the overall environment, suggesting that these issues contribute to a lack of adequate care for residents.
Summary
While Solivita of Echo Manor offers skilled nursing and rehabilitation services, many families have reported distressing experiences regarding the quality of care, responsiveness of staff, and overall facility conditions. Potential residents and their families are encouraged to carefully consider these factors when evaluating care options.