Overview
Signature HealthCARE at Summerfield Rehab & Wellness Center, located in Louisville, Kentucky, is a facility that aims to provide a supportive and caring environment for its residents. The organization emphasizes a family-based approach to healthcare, focusing on the individual needs of its residents.
Services & Support
The center offers a range of services, including rehabilitation and support from social workers. Residents have access to various clinical programs designed to meet their healthcare needs, as well as activities that promote quality of life. The facility strives to cater to a diverse population, ensuring that programming is inclusive and respectful of different cultural backgrounds.
Care Approach & Staff
While many families have praised the staff for their kindness and attentiveness, there have been reports of inconsistent care. Some residents have expressed dissatisfaction with the responsiveness of nurses and aides, highlighting instances where call lights went unanswered for extended periods. Conversely, others have noted that certain staff members, particularly in therapy, provided exceptional support and care.
Who They Serve
Signature HealthCARE at Summerfield serves a variety of residents, including those in need of rehabilitation following hospital stays. The facility aims to create a welcoming environment for all individuals, focusing on personalized care that respects each resident’s dignity.
Living Options & Amenities
The facility features clean and organized rooms, contributing to a comfortable living environment. Residents have access to varied dining options, which have been positively noted by visitors. There are also activities organized to promote engagement and enjoyment among residents.
What Families Say
Feedback from families has been mixed. Many have expressed gratitude for the care received, noting that staff often treat residents like family. However, several reviews have raised concerns about the quality of care, including reports of inadequate attention to personal hygiene and poor communication from staff. Some families have described distressing experiences regarding the treatment of their loved ones, which has led them to seek care elsewhere.
Room for Improvement
There are significant areas for improvement noted in the reviews. Families have pointed out issues with staff responsiveness and care practices, particularly in situations requiring urgent attention. The facility may benefit from additional training for staff to enhance empathy and communication skills, ensuring that all residents receive the care they deserve.
Summary
Signature HealthCARE at Summerfield Rehab & Wellness Center offers a range of services aimed at supporting the health and well-being of its residents. While many families appreciate the compassionate care provided by some staff members, there are notable concerns regarding consistency and responsiveness. Potential residents and their families are encouraged to carefully consider these factors when evaluating care options.
