Overview
Seven Hills Rehabilitation and Nursing, located in Lynchburg, Virginia, offers a supportive environment for individuals recovering from injuries or illnesses. The facility emphasizes compassionate care, aiming to provide comfort and dignity to its residents. With a focus on personalized attention, the staff strives to treat residents like family, ensuring a nurturing atmosphere where healing can take place.
Services & Support
Seven Hills Rehabilitation and Nursing provides a range of services, including rehabilitation care tailored to meet individual needs. The facility is equipped to assist residents in regaining their independence and achieving their recovery goals. Residents can expect attentive support from a dedicated team, including certified nursing assistants and therapists who focus on delivering high-quality care.
Care Approach & Staff
The care approach at Seven Hills centers on treating each resident with kindness and respect. Staff members are noted for their friendliness and attentiveness, creating a welcoming environment. However, some reviews indicate concerns regarding staff availability, particularly during phone communications, which can be challenging at times. While many residents and families appreciate the care provided, there are mentions of inconsistencies in staff responsiveness.
Living Options & Amenities
The facility boasts a clean and pleasant environment, with updated and spacious rooms available for residents. A new courtyard adds to the appeal, offering a lovely outdoor space for residents to enjoy fresh air. The overall atmosphere is described as welcoming, contributing to a positive experience for both residents and visitors.
Dining & Activities
Dining options at Seven Hills are generally well-received, with meals described as good. The facility also offers various activities to engage residents, promoting social interaction and overall well-being. Feedback from families indicates that the staff is attentive to dietary needs, including renal diets, ensuring that residents receive appropriate nutrition.
What Families Say
Feedback from families highlights a mix of positive and negative experiences. Many commend the friendly and caring staff, with specific praise for the cleanliness of the facility and the quality of care received. However, some families express concerns about communication issues, particularly regarding phone accessibility and the handling of medical records. While some families have had very positive experiences, others have reported significant dissatisfaction, emphasizing the need for improved management and responsiveness.
Room for Improvement
While many aspects of care at Seven Hills are praised, there are consistent concerns regarding communication, particularly in relation to phone availability and responsiveness from management. Some reviews suggest that addressing these issues could enhance the overall experience for residents and their families.
Summary
Seven Hills Rehabilitation and Nursing in Lynchburg, Virginia, strives to provide a caring and supportive environment for individuals in need of rehabilitation services. With a focus on personalized care and a welcoming atmosphere, the facility has garnered positive feedback for its staff and cleanliness. However, challenges in communication and management responsiveness have been noted, indicating areas where improvements could be beneficial. Families considering Seven Hills for their loved ones may find a blend of positive experiences alongside some areas needing attention.
