Overview
River Oaks Post Acute and Rehabilitation Center, located in Louisville, Kentucky, is a sub-acute and skilled nursing facility that offers both short-term and long-term stays. The center provides rehabilitation services and accepts all insurances as well as private pay options.
Services & Support
The facility offers a range of services including skilled nursing care and rehabilitation. Residents can benefit from a knowledgeable therapy team that helps individuals regain their strength and independence after illness or surgery.
Care Approach & Staff
Reviews indicate that the staff at River Oaks are caring and understanding, demonstrating a genuine commitment to the well-being of the residents. Families have noted the helpfulness of the staff, which contributes to a supportive environment for recovery and care.
Living Options & Amenities
River Oaks features a clean and well-maintained environment. Residents have access to several activities designed to enhance their stay and promote engagement. The facility is described as having a positive atmosphere, contributing to the overall experience for those receiving care.
Dining & Activities
While some reviews mentioned concerns about food quality, others highlighted the meal options available and the overall cleanliness of the dining areas. The facility offers various activities, providing residents opportunities for social interaction and engagement.
What Families Say
Feedback from families is mixed, with some praising the facility for its caring staff and rehabilitation services, while others have raised concerns about specific experiences, such as responsiveness to needs and food quality. Overall, many families recommend River Oaks for its supportive environment and commitment to resident care.
Room for Improvement
Some reviewers expressed dissatisfaction with the responsiveness of the staff during critical moments, such as unanswered call buttons, which indicates an area for potential improvement in service. Additionally, concerns about food quality have been noted, suggesting a need for enhancement in dining options.
Summary
River Oaks Post Acute and Rehabilitation Center provides a range of skilled nursing and rehabilitation services in a clean and supportive environment. While the facility has received commendations for its caring staff and positive atmosphere, there are areas noted for improvement, particularly regarding responsiveness and dining experiences. Families considering this facility may find a mix of supportive care and opportunities for rehabilitation, alongside some concerns that warrant attention.
