Overview
Pleasant Ridge Healthcare Center, located in Cincinnati, Ohio, is a long-term and post-acute care facility that offers senior rehabilitation, long-term care, and skilled nursing services. The center aims to focus on the emotional and physical well-being of its residents, striving to create a supportive environment for seniors and their families. The facility emphasizes the importance of an ongoing relationship with residents and their families to ensure the delivery of quality care.
Services & Support
Pleasant Ridge Healthcare Center provides a range of services including skilled nursing care, rehabilitation, and comprehensive therapy services. The facility also offers compassionate addiction treatment services, aiming to support residents through their healthcare journeys. Families can expect involvement in the planning process to ensure personalized care for their loved ones.
Care Approach & Staff
While some reviews highlight the dedication of certain staff members who provide excellent care, there are concerns regarding overall staff professionalism and management. The facility is noted to be frequently short-staffed, leading to overworked personnel and a perceived lack of care from some team members. Despite this, there are mentions of individual staff members who stand out for their compassion and dedication to residents.
Who They Serve
Pleasant Ridge Healthcare Center serves seniors requiring long-term care, skilled nursing, and rehabilitation services. The facility caters to individuals with various health care needs, including those recovering from surgery or managing chronic conditions.
Living Options & Amenities
The facility is described as an older building in disrepair, with issues such as leaks and pest problems noted by visitors. The living environment has been characterized as gloomy and in need of updates, which may impact the overall resident experience.
What Families Say
Reviews from families reflect a mixed experience at Pleasant Ridge Healthcare Center. While some express gratitude for the care their loved ones received, others have raised serious concerns about the cleanliness of the facility, staff professionalism, and overall management. There are reports of unaddressed health care needs, medication administration issues, and a lack of responsiveness from administration.
Room for Improvement
There are significant concerns regarding the cleanliness and maintenance of the facility, as multiple reviews mention issues such as pests and disrepair. Additionally, the management structure has been criticized for being unresponsive and lacking in leadership, which may contribute to staff turnover and a negative atmosphere for residents.
Summary
Pleasant Ridge Healthcare Center offers a range of skilled nursing and rehabilitation services in Cincinnati, Ohio. While some staff members are recognized for their caring approach, the facility faces challenges related to cleanliness, management, and overall resident care. Families considering this facility should weigh the mixed feedback and the reported need for improvements in various areas.
