Overview
Landmark of Louisville, located in Louisville, Kentucky, is a skilled nursing facility that offers rehabilitation and long-term care services. The facility aims to provide a supportive environment for residents, focusing on their recovery and overall well-being.
Services & Support
Landmark of Louisville provides skilled nursing care and rehabilitation services tailored to the needs of its residents. The facility emphasizes personalized care plans and aims to create a warm, welcoming atmosphere where individuals can focus on their recovery.
Care Approach & Staff
The staff at Landmark of Louisville has received mixed feedback from residents and their families. While some reviews highlight friendly and caring employees who contribute positively to the residents’ experience, others express concerns about the responsiveness of the staff, particularly in critical situations. The leadership has also been noted as an area needing improvement, with calls for better management practices to enhance the quality of care.
Who They Serve
Landmark of Louisville serves individuals in need of skilled nursing and rehabilitation services. The facility aims to cater to a diverse range of needs, including those recovering from surgery or managing chronic health conditions.
Levels of Care
The facility provides skilled nursing care along with rehabilitation services, ensuring that residents receive the necessary support for both short-term recovery and long-term care needs.
Dining & Activities
Reviews indicate that the dining experience at Landmark of Louisville varies, with some residents enjoying the food and activities, while others have raised concerns about the quality of meals served. Activities are offered to engage residents, though the level of participation and enjoyment may differ among individuals.
What Families Say
Feedback from families is mixed. Some families appreciate the care their loved ones receive and commend the staff for their support. However, there are significant concerns regarding the quality of care, particularly in emergency situations and communication with families. Instances of residents feeling neglected have been reported, leading to distress among families.
Room for Improvement
There are notable areas for improvement at Landmark of Louisville. Families have expressed dissatisfaction with the responsiveness of staff in critical situations and the overall management of the facility. Concerns regarding the quality of food and care have also been highlighted, indicating a need for better oversight and training of staff.
Summary
In summary, Landmark of Louisville is a skilled nursing facility in Louisville, Kentucky, offering rehabilitation and long-term care services. While some residents and families report positive experiences with the staff and activities, there are significant concerns regarding the quality of care and responsiveness of the staff, particularly in critical situations. Families considering this facility should weigh the mixed feedback carefully.
