Overview
Ivy Woods Healthcare Center, located in Cincinnati, Ohio, is a long-term and post-acute care facility dedicated to providing senior rehabilitation, long-term care, and skilled nursing services. The center emphasizes the emotional and physical well-being of its residents, aiming to create a supportive environment for both guests and their families. Ivy Woods strives to foster ongoing relationships with residents and their families to ensure that care plans are tailored to individual needs.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, and physical therapy. The staff is committed to providing compassionate care and actively involves families in the planning process to enhance the overall experience. Social worker support is also available to assist families in navigating the complexities of care.
Care Approach & Staff
Many reviews highlight the caring nature of the staff, noting that they treat residents like family. The team includes nurses, aides, therapists, and kitchen staff who are recognized for their hard work and dedication. While some residents have reported positive experiences, there are concerns regarding the professionalism of certain staff members and cleanliness within the facility.
Who They Serve
Ivy Woods serves individuals requiring long-term care, rehabilitation, and skilled nursing. The facility is designed to accommodate the needs of elderly residents, including those with complex medical conditions.
Levels of Care
The center provides various levels of care, including long-term care and rehabilitation services. This approach helps ensure that residents receive the appropriate level of support based on their individual health needs.
Living Options & Amenities
Residents at Ivy Woods have access to essential amenities that support their daily living and rehabilitation needs. However, some reviews mentioned that the therapy room is small and lacks sufficient equipment, which could impact the quality of care provided.
Dining & Activities
The facility offers dining options and activities designed to engage residents. Positive feedback indicates that the staff is attentive to the needs of residents during meal times and activities.
Location & Access
Ivy Woods Healthcare Center is situated in Cincinnati, Ohio, making it accessible for families in the area. However, some families have expressed frustration with communication, particularly regarding phone accessibility, as they reported difficulties in reaching staff when needed.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, highlighting the dedication of the staff. However, there are significant concerns regarding cleanliness and staff professionalism, with some families advising others to check on their loved ones frequently.
Room for Improvement
There are notable areas for improvement, particularly regarding cleanliness and communication. Some families have reported issues with staff responsiveness and the need for more professional conduct among certain team members. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Ivy Woods Healthcare Center aims to provide quality care in a supportive environment, with a focus on the emotional and physical well-being of its residents. While many families appreciate the dedication of the staff, there are important areas that require attention to ensure a consistently positive experience for all residents.
