Overview
Huntington Woods, located in Cleveland, Ohio, is an 82-bed rehabilitation and skilled nursing facility. The facility aims to provide care and support for individuals requiring assistance, though reviews from families indicate significant concerns regarding the quality of care and management.
Services & Support
Huntington Woods offers skilled nursing and rehabilitation services, which are essential for residents recovering from medical conditions or surgeries. While some families have expressed satisfaction with the therapy services, many reviews highlight a troubling inconsistency in the quality of care provided by staff.
Care Approach & Staff
The care approach at Huntington Woods has been criticized for its management and staffing issues. Several reviews describe the staff as unresponsive and lacking the necessary compassion for residents. Families report instances where call buttons went unanswered for extended periods, leading to feelings of neglect. Despite some positive comments about individual staff members, the overall sentiment suggests a significant need for improvement in staff training and management oversight.
Who They Serve
Huntington Woods serves individuals requiring skilled nursing care and rehabilitation. The facility is intended for elderly residents, including those needing assistance with daily activities and medical care. However, families have raised concerns about the quality of life for their loved ones while residing there.
Levels of Care
The facility provides skilled nursing care and rehabilitation services. While some families have reported positive outcomes from rehabilitation efforts, many others have described distressing experiences related to inadequate care and cleanliness.
Living Options & Amenities
While specific details about living options and amenities are limited, reviews indicate that the cleanliness of the facility has been a major concern. Families have reported unpleasant odors and unsatisfactory living conditions, suggesting a need for better maintenance and hygiene practices.
What Families Say
Feedback from families is mixed. Some express gratitude for the care their loved ones received, particularly in relation to therapy services, while many others describe their experiences as deeply troubling. Common themes include neglect, unresponsive staff, and poor management. Several families have strongly advised against placing loved ones in Huntington Woods, citing distressing conditions and inadequate attention to residents’ needs.
Room for Improvement
Numerous reviews highlight significant areas for improvement, particularly regarding staff responsiveness and management practices. Families have reported instances of neglect, unclean living conditions, and a lack of compassion from staff. The facility’s management has been criticized for not addressing these issues effectively.
Summary
Huntington Woods in Cleveland, Ohio, aims to provide rehabilitation and skilled nursing care but faces serious criticisms from families regarding the quality of care and management. The facility has been described as lacking in responsiveness and cleanliness, leading many to question its suitability for loved ones in need of care. Families considering this facility should weigh the mixed reviews carefully.
