Overview
Hillspring Skilled Nursing Facility, located in Springboro, Ohio, is a Transitional Care destination that offers specialized attention for both short-term and long-term care needs. The facility is designed as a tranquil oasis, featuring well-maintained grounds with walking paths, a gazebo, and various amenities aimed at enhancing the comfort and care of its residents.
Services & Support
Hillspring provides a range of services including skilled nursing, rehabilitation, and physical therapy. The facility is equipped with a residential area and a separate rehab center, ensuring that residents receive tailored care that meets their specific needs. The staff is dedicated to creating individualized care plans for each patient, focusing on their unique circumstances.
Care Approach & Staff
The staff at Hillspring is noted for their caring and attentive approach. Many reviews highlight the kindness and professionalism of the nursing and therapy staff, who strive to treat residents like family. The administration is described as accessible and responsive, contributing to a supportive environment for both residents and their families.
Living Options & Amenities
Residents at Hillspring benefit from a variety of amenities designed to enhance their quality of life. The facility includes a chapel, Market Cafe, beauty shop, and a family guest room. Additionally, there is a Montessori school on-site, which adds a unique community aspect to the environment.
What Families Say
Families have shared positive experiences regarding the cleanliness of the facility and the quality of care provided. Many express gratitude for the supportive and friendly staff, emphasizing the positive impact they have had during challenging times. However, there are also concerns voiced by some families regarding the responsiveness of staff in urgent situations, indicating that experiences may vary.
Room for Improvement
While many reviews are positive, there are notable concerns regarding the responsiveness of staff in critical situations. Some families reported instances where their loved ones did not receive timely assistance, which raised alarms about the quality of care in those moments. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Hillspring Skilled Nursing Facility is dedicated to providing quality care in a clean and welcoming environment. With a focus on individualized care plans and a supportive staff, the facility aims to create a positive experience for residents. While many families appreciate the level of care and attention their loved ones receive, there are areas identified for potential improvement, particularly concerning staff responsiveness in urgent situations.