Overview
Hickory Ridge Nursing & Rehab Center, located in Akron, Ohio, is a skilled nursing facility that aims to provide compassionate care to its residents. The center offers a range of services including skilled nursing, physical therapy, occupational therapy, and rehabilitation. Despite its mission to create a positive living environment, feedback from families indicates significant concerns regarding the quality of care and overall conditions within the facility.
Services & Support
The facility provides 24/7 skilled nursing care, physical therapy, occupational therapy, and speech therapy. Additionally, Hickory Ridge offers individualized activities and spiritual care to enhance the well-being of its residents. However, multiple reviews highlight issues with staff responsiveness and the overall cleanliness of the environment.
Care Approach & Staff
While some families have reported positive experiences with specific staff members, there are numerous accounts of inadequate care and neglect. Concerns include delayed responses to call lights, lack of attention to residents’ basic needs, and instances of staff being dismissive or unprofessional. Families have expressed frustration over the lack of communication regarding their loved ones’ conditions and care plans.
Who They Serve
Hickory Ridge serves individuals requiring skilled nursing care, including those with advanced dementia and other serious health conditions. However, families have reported that residents often do not receive the necessary attention and care, leading to a decline in their health and well-being during their stay.
Living Options & Amenities
The facility has 170 beds and aims to provide a supportive community for its residents. Despite this, reviews indicate that the living conditions may not meet the expectations of families, with reports of unpleasant odors, unclean shared bathrooms, and a lack of engaging activities for residents.
Dining & Activities
While Hickory Ridge offers dining services and activities, many families have criticized the quality of the food and the overall dining experience. Reports of cold, unappetizing meals and insufficient assistance during meal times have been common themes in reviews.
Room for Improvement
Numerous reviews point to significant areas for improvement at Hickory Ridge Nursing & Rehab Center. Common concerns include the facility’s cleanliness, staff responsiveness, and the overall quality of care provided to residents. Families have noted that without regular visits from loved ones, residents may not receive adequate attention or care.
Summary
Hickory Ridge Nursing & Rehab Center in Akron, Ohio, presents a mixed picture based on family feedback. While the facility has the potential to provide essential skilled nursing and rehabilitation services, many families have reported serious deficiencies in care, communication, and the overall living environment. Prospective residents and their families are encouraged to thoroughly research and consider these experiences when evaluating care options.
