Overview
Florentine Gardens, located in Loveland, Ohio, is an 80-bed skilled nursing facility that offers a serene environment surrounded by a beautiful wooded landscape. The facility provides both short-term recuperative stays and long-term care, focusing on individualized medical care plans tailored to meet the specific needs of each resident. The team at Florentine Gardens is dedicated to ensuring that residents receive the highest level of care and support.
Services & Support
Florentine Gardens offers a range of services including skilled nursing, rehabilitation, physical therapy, and hospice care. The facility also provides social worker support to assist families in navigating the care process. The staff aims to create a comprehensive care plan that addresses both medical and personal needs, ensuring that residents feel supported and valued.
Care Approach & Staff
The care approach at Florentine Gardens emphasizes compassion and attentiveness. Many families have noted the kindness and professionalism of the staff, including nurses, aides, and housekeeping personnel. The social worker, Crystal, has received particular praise for her nurturing demeanor and dedication to the residents’ well-being. The facility’s cleanliness is frequently highlighted, contributing to a comfortable and safe environment for residents.
Living Options & Amenities
Residents at Florentine Gardens can expect a clean and organized facility with a variety of amenities. The activities department offers engaging programs and celebrations, especially during holidays, fostering a sense of community among residents. Families appreciate the efforts made by the staff to create a vibrant and supportive atmosphere.
What Families Say
Reviews from families indicate a mix of experiences at Florentine Gardens. Many express gratitude for the compassionate care their loved ones receive, highlighting the positive interactions with staff and the welcoming environment. However, some concerns have been raised about communication challenges and specific instances of neglect, particularly regarding safety features like call buttons. Overall, while many families feel reassured by the care provided, there are calls for improvements in certain areas.
Room for Improvement
Some families have expressed dissatisfaction with aspects of care at Florentine Gardens, particularly regarding communication and safety measures. Instances of residents not having access to call buttons and concerns about staff attentiveness have been noted. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Florentine Gardens in Loveland, Ohio, is a skilled nursing facility that strives to provide individualized care in a clean and supportive environment. While many families report positive experiences with the staff and the overall atmosphere, there are areas that could benefit from improvement, particularly in communication and safety protocols. Families considering Florentine Gardens can find a dedicated team ready to support their loved ones, with the hope that ongoing adjustments will enhance care quality further.