Overview
Falls Village Skilled Nursing & Rehabilitation, located in Cuyahoga Falls, Ohio, offers a range of services designed for both short-term recovery and long-term support. The facility emphasizes individualized care, ensuring that each resident benefits from the comfort of a private room equipped with a private bath. The focus is on the well-being, safety, and peace of mind of all patients.
Services & Support
Falls Village provides comprehensive support through daily care from licensed professionals. The facility offers on-site physical, occupational, and speech therapy services aimed at helping individuals regain function and independence. Advanced care options include wound care and chronic condition support, with the assistance of a consulting physiatrist for complex rehabilitation needs.
Care Approach & Staff
The staff at Falls Village is noted for their compassionate approach, with many reviews highlighting the attentiveness of the nursing team. However, some reviews indicate challenges with staffing levels, suggesting that at times, residents may not receive the timely attention they require. While there are positive mentions of specific staff members who provided excellent care, there are also concerns regarding communication and overall professionalism among some staff.
Who They Serve
Falls Village caters to a diverse group of residents, including those requiring skilled nursing care, rehabilitation services, and memory care. Families have noted the facility’s ability to care for individuals with special needs and those recovering from serious medical conditions, although experiences can vary significantly.
Levels of Care
The facility offers various levels of care, including skilled nursing and rehabilitation services. Residents can expect personalized care plans that are guided by their individual needs and goals, with a focus on recovery and stabilization.
Living Options & Amenities
Each resident at Falls Village enjoys the comfort of a private room, which is designed to support rest and recovery. The facility is maintained to provide a clean and welcoming environment, although some reviews have raised concerns about cleanliness and maintenance at times.
Dining & Activities
While the facility aims to provide nutritious meals, there have been mixed reviews regarding the quality of food. Some residents expressed dissatisfaction with the dining options, indicating that improvements could be made in this area.
What Families Say
Feedback from families is varied. Many express gratitude for the care provided, highlighting the kindness and professionalism of certain staff members. However, several reviews point to significant issues, including understaffing and poor communication, leading to a lack of timely care for residents. Some families have experienced distressing situations that have affected their loved ones’ well-being.
Room for Improvement
There are notable concerns regarding staffing levels and communication within the facility. Several families reported experiences of inadequate attention to residents, leading to feelings of neglect. Additionally, some have raised issues about the cleanliness of the facility and the quality of food served. Addressing these areas could enhance the overall experience for residents and their families.
Summary
Falls Village Skilled Nursing & Rehabilitation offers a range of services in a setting designed for comfort and privacy. While many families appreciate the compassionate care provided by specific staff members, there are significant concerns regarding staffing adequacy, communication, and cleanliness. Prospective residents and their families may want to consider these factors when evaluating Falls Village as a care option.
