Overview
Capital City Gardens Rehabilitation and Nursing Center, located in Columbus, Ohio, is a facility dedicated to providing care for residents through both long-term and short-term rehabilitation services. The center aims to support residents in regaining strength and improving their overall health, with a focus on respectful and gentle treatment.
Services & Support
The facility offers a range of services, including rehabilitation and support from medical staff that consists of physicians, therapists, and nurses. In addition to medical care, the center provides social worker support to assist residents and families in navigating their care needs.
Care Approach & Staff
While some reviews highlight the compassion and dedication of certain staff members, particularly one individual noted for her advocacy, there are significant concerns regarding the overall professionalism and training of the staff. Reports of unresponsive nursing staff and inadequate assistance for residents have been raised, suggesting a need for improvement in staff training and engagement.
Living Options & Amenities
Capital City Gardens offers both private and semi-private rooms, though several reviews indicate that the condition of the rooms is less than satisfactory, with reports of outdated furnishings and cleanliness issues. The facility also provides recreational activities aimed at engaging residents, but there are mixed reviews regarding the quality and frequency of these activities.
Dining & Activities
The dining experience at Capital City Gardens has received negative feedback, with complaints about the quality of food and its nutritional value. Some residents have expressed dissatisfaction with the meals provided, indicating that they do not meet dietary needs, particularly for those requiring special diets.
What Families Say
Feedback from families is highly varied. While some express gratitude for the care provided by individual staff members, many families report serious concerns about neglect and inadequate care leading to severe health consequences for their loved ones. Instances of unaddressed call lights and poor communication have been highlighted, contributing to a sense of urgency for prospective residents to consider other options.
Room for Improvement
The facility has faced numerous criticisms regarding cleanliness, staff responsiveness, and overall care quality. Many reviews indicate that the environment is not conducive to recovery, with reports of neglect and unprofessional behavior from staff members. Improvements in these areas are crucial for enhancing the quality of care at Capital City Gardens.
Summary
Capital City Gardens Rehabilitation and Nursing Center provides a range of services focused on rehabilitation and long-term care. However, numerous reviews indicate significant issues related to staff professionalism, room conditions, and dining quality. Families considering this facility for their loved ones should weigh these concerns carefully against the potential benefits of the care offered.
