Overview
Bella Terrace, located in Columbus, Ohio, is a rehabilitation and nursing center that offers various healthcare solutions aimed at accommodating a range of senior care needs. The facility emphasizes its commitment to providing support and assistance to families seeking care for their loved ones.
Services & Support
Bella Terrace provides a range of services, including rehabilitation and physical therapy. However, many reviews indicate significant issues with the quality of care and support provided to residents. Families have expressed concerns about the facility’s cleanliness and the attentiveness of the staff.
Care Approach & Staff
The care approach at Bella Terrace has been criticized for being uncoordinated and unprofessional. Several reviews highlight instances where staff members were reportedly inattentive, leading to serious concerns about patient safety. Families have noted that medications were often administered late or not at all, and the overall attitude of some staff members was described as rude and uncaring.
Living Options & Amenities
The facility has been described as old and in need of significant updates. Reviewers have pointed out issues such as broken beds and poor maintenance of the physical environment, including elevators that have been out of service for extended periods.
What Families Say
Feedback from families has been overwhelmingly negative, with many expressing deep concerns about the safety and well-being of their loved ones. Comments reflect a strong sentiment that the facility is unclean and poorly managed. Some families have reported that their relatives had to be transferred back to the hospital shortly after admission due to the inadequate care received at Bella Terrace.
Room for Improvement
There are numerous areas identified for improvement at Bella Terrace. Reviewers have highlighted the need for better cleanliness, timely medication administration, and overall staff professionalism. Families have urged for immediate action to address these critical issues to ensure the safety and comfort of residents.
Summary
In summary, Bella Terrace in Columbus, Ohio, faces significant challenges as reflected in the experiences of families and residents. While the facility offers rehabilitation services, the prevailing reviews raise serious concerns about the quality of care, cleanliness, and staff professionalism. Families are advised to consider these factors carefully when evaluating care options for their loved ones.
