Overview
Ballard Center, located in Seattle, Washington, is a Medicare-certified skilled nursing facility situated in a residential neighborhood. The center aims to provide a caring environment where residents can heal and recover with the support of healthcare professionals committed to their well-being.
Services & Support
Ballard Center offers a range of services, including skilled nursing care and rehabilitation. The skilled nursing team focuses on comprehensive medical and rehabilitative care, ensuring that treatment plans are closely monitored. Rehabilitation services are tailored to help residents regain strength, mobility, and independence following illnesses, injuries, or surgeries.
Care Approach & Staff
The facility is staffed by a team of healthcare professionals, including nurses and social workers, who are dedicated to providing personalized care. However, reviews indicate significant issues with communication and staff responsiveness. Families have reported difficulty in reaching their loved ones, with calls often going unanswered or resulting in long wait times. Additionally, concerns have been raised about the quality of care and the attentiveness of staff, with some residents feeling neglected.
Who They Serve
Ballard Center serves individuals requiring skilled nursing care and rehabilitation services. The facility caters to a diverse population, including seniors recovering from surgeries, injuries, or chronic health conditions.
Room for Improvement
Multiple reviews highlight serious concerns regarding the quality of care at Ballard Center. Families have expressed frustration over poor communication, with many unable to reach their loved ones or receive timely updates from staff. Reports of neglectful care and inadequate responses to residents’ needs have raised alarms about the overall safety and well-being of those living in the facility.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the rehabilitation services and the support provided by certain staff members. However, many reviews are critical, describing the facility as run down and the care as inadequate. Instances of neglect and poor communication have led to strong warnings against placing loved ones at Ballard Center, with some families feeling compelled to report their experiences to state authorities.
Summary
While Ballard Center is positioned as a skilled nursing facility focused on recovery and rehabilitation, significant concerns regarding the quality of care and communication have emerged from family reviews. Prospective residents and their families should carefully consider these factors when evaluating their options for care.
