Overview
Advanced Healthcare Center, located in Toledo, Ohio, is a skilled nursing facility that provides both short-term recovery and rehabilitation services as well as long-term care. The center aims to support the emotional and physical well-being of its residents, fostering a nurturing environment for both guests and their families. Advanced Healthcare Center emphasizes the importance of selecting the right skilled nursing facility and care plan to meet individual healthcare needs.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, and social worker support. Residents have access to physical therapy aimed at helping them achieve their recovery goals. Activities and programming are designed to enhance the residents’ quality of life, featuring games, crafts, and excursions. However, some reviews indicate challenges with staffing levels, which have impacted the consistency of care.
Care Approach & Staff
The staff at Advanced Healthcare Center is described as caring and knowledgeable, with some reviewers noting positive interactions with nursing staff and therapists. However, there are significant concerns regarding staff availability and responsiveness. Reviews highlight instances where aides have not attended to residents’ needs promptly, leading to feelings of neglect among families.
Living Options & Amenities
Residents at Advanced Healthcare Center can enjoy various amenities, including an on-site greenhouse with diverse plant life. The facility provides a clean environment, although some reviews mention the need for updates to the living spaces. Dining options include home-cooked meals, which have received positive feedback from families.
What Families Say
Feedback from families is mixed; while some express gratitude for the compassionate care their loved ones received, others report serious concerns about staffing issues and inadequate attention to residents. Positive comments often mention good communication with staff, while negative experiences highlight feelings of frustration regarding care consistency and staff accountability.
Room for Improvement
Several reviews suggest that Advanced Healthcare Center struggles with staffing shortages, which can lead to inadequate care for residents. Families have reported instances of delayed responses to call buttons and missed appointments with social workers. Additionally, some comments indicate that the facility may need updates to its physical environment to better meet the needs of residents.
Summary
Advanced Healthcare Center in Toledo, Ohio, offers a range of skilled nursing and rehabilitation services aimed at promoting the well-being of its residents. While the facility has received praise for its caring staff and therapeutic programs, significant concerns about staffing levels and care consistency persist. Families considering this facility should weigh the mixed reviews carefully to determine if it aligns with their loved one’s needs.
