Overview
Crossroads Hospice & Palliative Care, located in Uniontown, Ohio, is dedicated to providing compassionate end-of-life care and support for patients and their families. The organization emphasizes innovative care practices and offers services in various settings, including homes, hospitals, and long-term care facilities. Their mission is to help families navigate serious illnesses and ensure comfort during challenging times.
Services & Support
Crossroads Hospice offers a range of services designed to support both patients and their families. These include advanced care planning, emotional and spiritual support, and coordination of care with community services. The organization is known for its unique programs such as the Ultimate Gift(c), Watch Program(c), Evenmore Care(c), and Veterans Recognition, which enhance the hospice experience by providing tailored support.
Care Approach & Staff
The care approach at Crossroads Hospice is centered around compassion and respect. Many families have noted the kindness and professionalism of the staff, describing them as supportive and knowledgeable during difficult times. Staff members are dedicated to ensuring that patients receive dignified care, often going above and beyond in their duties. However, some reviews indicate inconsistencies in staff continuity, which can impact the quality of care.
Who They Serve
Crossroads Hospice serves patients with life-limiting illnesses and their families, providing care that is sensitive to the emotional and physical needs of both. They aim to support families during the end-of-life process, offering a comforting presence and guidance through difficult decisions.
Room for Improvement
While many families have praised the care received from Crossroads Hospice, there are concerns regarding communication and staff consistency. Some families reported issues with receiving timely responses and having different caregivers, which affected their overall experience. Addressing these concerns could enhance the level of trust and satisfaction among families.
Summary
Crossroads Hospice & Palliative Care in Uniontown, Ohio, strives to provide compassionate and comprehensive support for patients and their families facing end-of-life challenges. While many families have expressed gratitude for the care and support received, there are areas for improvement, particularly in communication and staff continuity. Overall, Crossroads aims to create a supportive environment that honors the dignity of each patient during their final journey.
