Overview
Cleveland Clinic Akron General Justin T. Rogers Hospice Care Center, located in Fairlawn, Ohio, is dedicated to providing compassionate end-of-life care. This facility is recognized for its serene environment and the quality of care it offers to patients and their families during one of life’s most challenging times. The center emphasizes a holistic approach, focusing on both the physical and emotional needs of patients.
Services & Support
The hospice care center offers a range of services designed to support patients and their families. These include skilled nursing, home health services, and memory care. Families appreciate the compassionate support provided by the entire staff, which includes nurses, caregivers, and support personnel who work together to ensure comfort and dignity for each patient.
Care Approach & Staff
The care approach at Cleveland Clinic Akron General Justin T. Rogers Hospice Care Center is centered on empathy and compassion. Families have noted the dedication of the nursing staff and caregivers, who treat patients with respect and dignity. The environment is described as calm and supportive, allowing families to navigate their loved one’s final days with the necessary emotional and practical support.
Who They Serve
This hospice care center serves individuals facing terminal illnesses and their families, providing a compassionate setting for end-of-life care. The facility is designed to accommodate the unique needs of each patient, ensuring they receive the highest level of care during their final days.
Living Options & Amenities
The hospice features a peaceful environment with beautiful gardens and rooms that resemble a comfortable home, enhancing the overall experience for both patients and families. Many rooms overlook a wildlife refuge, creating a serene backdrop for those spending time at the facility. Families have expressed gratitude for the accommodations provided, including suites for out-of-town visitors.
What Families Say
Reviews from families highlight the extraordinary care provided at the center. Many describe the staff as “guardian angels,” praising their compassion and professionalism. Families have expressed deep appreciation for the support received, emphasizing that their loved ones were treated with dignity. However, there are some contrasting experiences, with a few reviews mentioning issues related to communication and staff interactions.
Room for Improvement
While many families have praised the care provided, there are a few reviews indicating dissatisfaction with certain staff interactions and communication. Some families felt that their advocacy for their loved ones was met with resistance rather than support. Addressing these concerns could enhance the overall experience for families during such a sensitive time.
Summary
Cleveland Clinic Akron General Justin T. Rogers Hospice Care Center stands out for its compassionate care and serene environment. Families have consistently noted the dedication of the staff and the high-quality support provided to both patients and their loved ones. Despite some mixed feedback regarding staff interactions, the overall sentiment reflects a deep gratitude for the care received during a challenging period.